Bennoti Inc - Bennoti Coffee MachineScam! Don't buy into this!

As we all know we get sucked into something that seems like a good deal and end up with a big hairy beast.

This is my first, not last, warning against the Bennoti Inc Bennoti Coffee Machine.
On Dec 4. 2006 I bought into the order of 4 capsules of coffee for $107. with a free coffee machine plus shipping. Well the idea that nothing comes for free, believe it. It was supposed to be $138.42 for the machine and coffee shipped. On Dec 7, 2006 my bank account was charged $296.50 by Bennoti, Inc. I immediately disputed this with my credit union. I called UPS. One box was delivered, refused (never being opened) and sent back to Bennoti Inc. The second box was re-routed in shipping and I never had my hands on it. I waited, as my credit union suggested. Finally after many letters and the dispute with my credit union I got a refund from Bennoti, Inc. Of course the refund was for $219.50, not the full amount of $296.50.


Nothing is Free. It cost me almost $80.00, Lost time at work, lots of energy wasted and I didn't even enjoy being screwed.


  • Cc
    CC Feb 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I got sucked into the same coffee machine and it was very cumbersome to use and it didn't even work correctly. It is a terrible machine!!!


    I then sent it back and they didn't refund any of my money. The "Customer Service" number is terrible too! They always tell you, "Do to overwhelming response all customer service reps are tied up" Yadda,yadda,yadda, you then wait forever to speak to someone. When you finally do speak to a "Customer Service Rep" they can't help you at all!

    I got RIPPED OFF!!!

    0 Votes
  • Su
    Suzanne Howell Feb 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Ok, forgive me, it's almost 2am and I'm not thinking about spelling: it's the Illy coffee maker with the 'club' that requires you to purchase mega amounts of caps. Great machine, and the 'club' price is still around $750 if you default on the year long contract.. this doesn't make the Bennotti any better for those who feel they have been scammed, but maybe they would be happier with a long established company and a plan that costs more but seems more reliable. It's still 4 payments of $65 and buy 4 cans a month for a year or fork over the $750 for the machine.

    0 Votes
  • La
    Larry S. Davis Feb 27, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am in a dispute w/ bennoti inc. also. Everything I read in these posted disputes sound all too familiar. I haven't even been able to contact a customer service agent. I get put on hold for 15-20 min. & then they hang up on me. Will try e-mail next. merchandise was charged to my cr. card without auth. $161.10

    0 Votes

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