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Had problems with adhesion and misinformation on training and installation. Recieved product that had expired dates and not usable. Couldn't get any customer service. Recieved incorrect order and wouldn't return.
The complaint has been investigated and resolved to the customer’s satisfaction.
I've used this product dozens of times and it performed beautifully everytime. Maybe you should have read the free lessons on their website or downloaded their PDFs on floor prep.