CB Bath and Body Bath & Body Works Direct Complaints #162-181

Bath & Body Works Direct Reviews and Complaints

Bath & Body Works Direct review: overcharging and horrible customer service

shelp of Jersey City, US

Dec 10, 2019 11:34 am UTC

I was on hold 42 minutes with "Customer service" woman named Margarita and she hung up! I'm writing an email to corporate and posting on twitter, FB and Instagram.
I was overcharged for 3 products out of 26 I ordered and I was put on hold several times and she finally just hung up. She had a nasty attitude.

This company should be ashamed they have someone like this person representing them

Category should be online shopping.

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Bath & Body Works Direct Contacts

Bath & Body Works Direct phone numbers

+1 (800) 756-5005

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Online Customer Care

+1 (800) 395-1001

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Stores Customer Care

+1 (800) 531-4504

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Bath & Body Works Direct emails

customercare@bathandbodyworks.com

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Bath & Body Works Direct address

95 West Main Street, New Albany, Ohio, 43054, United States

Bath & Body Works Direct social media
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May 20, 2026
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