CB Bath and Body Bath & Body Works Direct Complaints #162-181

Bath & Body Works Direct Reviews and Complaints

Bath & Body Works Direct review: overcharging and horrible customer service

shelp of Jersey City, US

Dec 10, 2019 11:34 am UTC

I was on hold 42 minutes with "Customer service" woman named Margarita and she hung up! I'm writing an email to corporate and posting on twitter, FB and Instagram.
I was overcharged for 3 products out of 26 I ordered and I was put on hold several times and she finally just hung up. She had a nasty attitude.

This company should be ashamed they have someone like this person representing them

Category should be online shopping.

0 comments

Add a comment

Bath & Body Works Direct - caused health problems 27

Resolved

Bath & Body Works Direct - product leaking on furniture 67

Resolved

Bath & Body Works Direct - soap sleeve 2

Bath & Body Works Direct - true blue spa collection

Bath & Body Works Direct - double the pending charges from online ordering system crashing 1

Bath & Body Works Direct - customer service 2

Bath & Body Works Direct - Fresh getaway sand and salt body scrub

Bath & Body Works Direct - employment unfairness

Bath & Body Works Direct - car scentportables

Bath & Body Works Direct - Wallflower refills

View all Bath & Body Works Direct reviews and complaints

Bath & Body Works Direct Contacts

Bath & Body Works Direct phone numbers

+1 (800) 756-5005

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number 1 1 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number 1 1 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 756-5005 phone number

Online Customer Care

+1 (800) 395-1001

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number 0 0 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number 0 0 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 395-1001 phone number

Stores Customer Care

+1 (800) 531-4504

Click up if you have successfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number 0 0 users reported that they have successfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number Click down if you have unsuccessfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number 0 0 users reported that they have UNsuccessfully reached Bath & Body Works Direct by calling +1 (800) 531-4504 phone number

Accessibility Support

More phone numbers

Bath & Body Works Direct emails

customercare@bathandbodyworks.com

100%
Confidence score: 100%

Support

Bath & Body Works Direct address

95 West Main Street, New Albany, Ohio, 43054, United States

Bath & Body Works Direct social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 08, 2026
View all Bath & Body Works Direct contacts