Baskin-Robbinsscooper/cashier

C Jul 14, 2019
This review was posted by
a verified customer
Verified customer

I visited Baskin Robbins in my home town of Santa Paula around 8pm on Sunday, July 14th. I was told "I'll be with you in a minute" by a female employee to which I replied "thank you". I scanned the dipping cans for your peanut butter, chocolate flavor and was ready to order. The same employee asked "are you ready?" I said "yes, I'd like a single scoop of your peanut butter chocolate on a sugar cone" while I was naming my order, she was talking softly to her co-worker. As she scooped my ice cream, I continued to look outside toward my vehicle. Once she was done she asked in a rude tone "is that all for you?" I barely responded and handed her my card to which she very rudely pointed to the terminal and exclaimed "enter your chip there". Once my receipt printed, she half-assed handed it to me while continuing to talk to her co-worker again! I literally had to prevent my receipt from falling on the ground. My receipt says Sarah on it as cashier. I've had rude service before, she was intentionally mean, rude and snooty. Big thumbs down for Baskin Robbins in not training their employ6to at least be professional. WOW!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.