Menu
Write a review
File a complaint
Babbel - Language Learning

Babbel - Language Learning review: Language lessons

M
Author of the review
3:43 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Buyer beware: My experience with Babbel.com has been deeply disappointing. I signed up without being clearly informed that my subscription would automatically renew. Babbel later charged my credit card for another full year without my knowledge or affirmative approval.
I contacted the company immediately after discovering the charge and asked them to correct it. Despite the fact that I acted promptly and did not intend to purchase another year, Babbel refused to issue a refund.
In my view, hiding an automatic renewal in the fine print and then refusing to reverse an unwanted charge is unfair and deceptive. Customers deserve clear notice before a renewal and a reasonable opportunity to cancel. I would strongly caution others to review every term carefully before giving Babbel their credit card information.

Confidential Information Hidden: This section contains confidential information visible to verified Babbel - Language Learning representatives only. If you are affiliated with Babbel - Language Learning, please claim your business to access these details.

0 comments
Add a comment

More Babbel - Language Learning reviews & complaints

Babbel - Language Learning - It’s like a school book that is harder to flip pages to review
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Babbel - Language Learning - Not bad but frustrating app experience
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Babbel - Language Learning - You only get 1 lesson for free. Everything is paid
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Babbel - Language Learning - Could be more learner friendly
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Babbel - Language Learning reviews and complaints
  1. Babbel - Language Learning Contacts

  2. Babbel - Language Learning phone numbers
    Click up if you have successfully reached Babbel - Language Learning by calling +49 30 2191 5960 phone number 0 0 users reported that they have successfully reached Babbel - Language Learning by calling +49 30 2191 5960 phone number Click down if you have unsuccessfully reached Babbel - Language Learning by calling +49 30 2191 5960 phone number 0 0 users reported that they have UNsuccessfully reached Babbel - Language Learning by calling +49 30 2191 5960 phone number
  3. Babbel - Language Learning emails
  4. Babbel - Language Learning social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 10, 2026
  6. View all Babbel - Language Learning contacts
Babbel - Language Learning Category
Babbel - Language Learning is ranked 2 among 16 companies in the Language Learning category