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AW Bridal

www.awbridal.com

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1.0 11 Complaints
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AW Bridal Complaints 11

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10:48 pm EDT
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AW Bridal Photo wedding card box

AW Bridal has copied a patented wedding card box that I designed in 2007 and hold a US Design Patent on with the USPTO. It is a 4 sided photo display card box that is patented in the US with the USPTO. AW Bridal sells the copied item on Amazon.

I have attached a photo of my card box, the copy cat card box they are selling and a copy of my patent.

Desired outcome: I would like the company to buy out my company and patent to legally have use of my patent or I file a lawsuit of patent infringement and we go to court.

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4:39 am EDT
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AW Bridal My Experience with AW Bridal: Disappointing Customer Service and Lackluster Dress Selection

So, I tried shopping at AW Bridal, and honestly, it wasn't the best experience. First off, their customer service was pretty bad. I tried calling their number that's supposed to be based out of California, but nobody ever answered. And when I did email them, the response was just okay. Not the most helpful, you know?

And then when it came to the dresses, I was pretty disappointed. I was hoping to find something cute and stylish, but nothing really caught my eye. Plus, they didn't have a ton of sizes available.

If you're looking for a better experience, I'd recommend trying out thepromshop.net. They have awesome dresses at great prices, and I was super impressed with their selection. And they've got sizes from 2 to 18, so you're sure to find something that fits just right.

Overall, I wouldn't say that my time at AW Bridal was terrible, but it definitely wasn't the best shopping experience I've had. If you're looking for quality dresses and great customer service, you might want to look elsewhere. But if you're in a pinch and don't mind some hassles, it might be worth checking out.

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3:04 am EDT
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AW Bridal Terrible quality and service: AW Bridal Review

The stuff from AW Bridal is too pricey for what you get, you know? Just bought a dress from there, and the sewing job felt like it was done by a five-year-old. The seams weren't even finished, and the stuff was coming out of the reg'dy stitches. Got some shoes too, but those were too small. And they wouldn't even let me bring them back! This company is the worst, swear to God. Don't waste your time or bucks with them, 'cause the only thing they sell is straight-up trash. Zero-star review from me, 'cause they're terrible at what they do.

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Is AW Bridal Legit?

AW Bridal earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds AW Bridal to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, AW Bridal is known for their high standards and safety. If you're thinking about dealing with AW Bridal, it's wise to check how they handle complaints.

Awbridal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Awbridal.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Awbridal.com you are considering visiting, which is associated with AW Bridal, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for AW Bridal have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

AW Bridal website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Awbridal.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While AW Bridal has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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2:26 am EDT
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AW Bridal Beware: AW Bridal's Poor Customer Service and Unfair Customization Policy

I gotta say, this AW Bridal ain't all it's cracked up to be. So I get this dress from them, right? And it don't fit. Not really my fault - I mean, they sent it to me in the wrong size. But what do they tell me? I can't return it because it's "customised." Puh-leeze. Ain't nothing customised about it - it's just a different size. Is that so much to ask for? So now I'm stuck with a dress that don't fit, and they expect me to just order the next size up like I'm made of money or something. Not cool, man.

And to top it all off, their customer service is seriously lacking. I mean, I get it, they probably deal with a lot of unhappy customers. But that don't mean they gotta be so rude about it. I wouldn't recommend anyone buy from this joint if they want to avoid the hassle and disappointment.

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AW Bridal AW Bridal: Disappointing Dress and Customer Service Experience

I bought a dress from AW Bridal for my son's wedding, y'know, the big day where your child gets married and you want to look your best. But it was like they just threw the dress together and didn't give it a second glance. The side seams were all crooked and it was way too loose in some parts and too tight in others. It was like they used a nightgown pattern and slapped some fancy fabric on it and called it a day. And I even sent in my measurements beforehand hoping that it would fit like a glove.

So I traded several emails with them, trying to sort out the issue. They finally gave me permission to return it, but they never gave me my money back! I've been checking my bank account and it's still not there! Plus, it's not like I can just call them up and talk to someone to figure out what's going on. They're just ignoring me now. So not cool AW Bridal, not cool at all.

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AW Bridal AW Bridal Review: Lovely Dress, But Expect Tailoring and Duty Fees

So, I ordered a dress from AW Bridal and let me tell you, it was quite the experience. No matter what size you choose, you will need to get the dress tailored. My bridesmaid dress arrived looking similar to the one I ordered on the website, but there were some areas that didn't quite match up. Nothing too drastic, but still noticeable.

There was also an unexpected duty fee added to my order when it arrived. They don't tell you about this when you place your order, which can be a bit of a hassle. My fee ended up being $28.00CAD. All in all, I got my dress, but it definitely wasn't as easy as I thought it would be.

But despite the hiccups, I have to say that the dress itself was lovely! The quality was great and I received plenty of compliments. Plus, the website has a wide variety of styles to choose from. So, if you're willing to deal with a few extra steps along the way, AW Bridal could be a great option for your big day.

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AW Bridal Unreliable Customer Service: A Review of awbridal.com

My daughter bought a dress from this website awbridal.com, but it didn't fit her well, so she wanted to return it. She tried numerous times to contact the company through phone calls, emails, and even chatting online but received no response from their end. She decided to cancel another order as well, but the company still hasn't replied to her about any of it. I understand that stuff can go wrong with orders, but the lack of communication from this company is irritating! Things are getting frustrating as they already collected the money for both dresses and haven't given information about returning the first dress. I am disappointed as I see my daughter getting troubled over this issue, so I tried to contact them myself, but no response. I'm not even sure if she will ever receive her refund. I am beyond frustrated and angry with this type of service. I believe that this company is just taking our money without any intention of providing good customer service. I don't recommend buying from this website, it's not worth the trouble! I will definitely report this to the Better Business Bureau.

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AW Bridal Disappointing Purchase: AW Bridal Evening Gown Review

So, I ordered an evening gown from AW Bridal for my daughter's wedding and boy, was I excited to receive it! But, it was a total bummer when I opened the package and found the dress had two visible stains on both sides of the front. The fit was also a major disappointment. The bra inside the dress wasn't secure enough and the straps were excessively long, making it a struggle to wear.

Despite all these flaws, I have to admit the dress itself was quite beautiful. Unfortunately, the defects were hard to ignore and I reached out to the seller immediately, demanding a refund. But, they refused to return the full amount and offered only a sum to cover dry cleaning expenses. Needless to say, this left me feeling pretty unhappy.

Truth be told, I doubt I will ever buy anything from an online store again. This dress cost me $200 in the end and it makes me sad that I had to throw it in the bin. Though, I should mention, the shipping process was decently quick.

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AW Bridal Customization Scam! Dishonest Company Sends Uncustomized Dress with Stains, Overcharges for Returns

I done paid that additional 19.99 fer that customizin' thingy, ya know what I mean? I gave 'em all my measurements 'n I even told 'em in fancy directions box that I wanted it to be tea length. But when I gets that dress, it weren't even customized! I'm only 5 foot 2, but that dress were all the way down to the floor. It didn't fit none too good neither. It was all wrinkly 'n had a nasty ol' stain on it too. Can ya believe it? They give me some address to send it back, but then they tell me it's gonna be expensive to send 'er back. So, I gotta write on the package that it's just a cheap gift. I reckon this company's just plain dishonest. Ain't no two ways 'bout it.

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AW Bridal Disappointing experience with AW Bridal: Poor quality jumpsuit and terrible customer service

I recently bought the Lorraine jumpsuit from AW Bridal website (awbridal.com) for an upcoming wedding. I was eagerly waiting for the parcel to arrive, and when it finally did, I ripped open the packaging and tried on the jumpsuit. Unfortunately, I noticed that the straps were all wrong - a big no-no for a wedding outfit! I was disappointed that such a basic detail was overlooked by the company.

Since the wedding was fast approaching, I immediately contacted the customer service team to request a refund. And boy, was I in for a surprise! They refused to cover the shipping costs, claiming that shipping to China would cost over $200. I found it rather strange considering that they were the ones responsible for sending me the wrong jumpsuit, which was custom made for someone else.

After a lot of back and forth, they finally offered me a measly $40 instead of a full refund. I was shocked at their lack of empathy and unprofessional behavior. It was frustrating, and each time I contacted customer support, they seemed uninterested in resolving my issue.

To make matters worse, the material used for the jumpsuit was of poor quality, and the color wasn't as vibrant as advertised on their website. The fit of the jumpsuit was also a bit odd, which was a letdown since I had high expectations for this piece.

Overall, my experience with AW Bridal was a disappointing one. Their customer service was terrible, and their faulty products only added to the agony. I would not recommend purchasing from this website.

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AW Bridal Terrible Return Policy, Not Worth the Hassle: My Experience with [Company Name]

I don't recommend this company at all. Yeah, the dress looks stunning but it didn't fit right. So, I shot them an email for returning the dress and guess what? I was informed that I gotta pay the shipping cost to China! Hold on a minute, they're operating from California as well but they don't accept returns there. A rip-off, ya'know. They suggested me to keep the dress instead and offered a $20 compensation whereas the original cost was $90. Like seriously? Is this the way they treat their customers? Returning items to most companies is free and they even provide prepaid return labels but this one expects customers to pay a hefty amount for returning an item. A word of advice, if you have your eyes on a dress here, do hop onto Amazon for checking out the same dress, chances are they'll have it just like mine. And let me tell you, returning stuff to Amazon is a piece of cake.

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Alexia C
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Jul 29, 2023 11:18 am EDT
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I really loved this dress. I wore it to a friend’s wedding and it went beyond my expectations. The dress also includes beautiful sparkly details that make you feel like a princess! Quality is good too.

Overview of AW Bridal complaint handling

AW Bridal reviews first appeared on Complaints Board on May 12, 2023. The latest review Photo wedding card box was posted on Jun 5, 2023. AW Bridal has an average consumer rating of 1 stars from 11 reviews. AW Bridal has resolved 0 complaints.
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  1. AW Bridal Contacts

  2. AW Bridal phone numbers
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    Jun 16, 2025
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AW Bridal Category
AW Bridal is ranked 2 among 33 companies in the Weddings category

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