Avast Subscription (Dri Avast Anacia) review: Unauthorized charges

This is the complaint I filed before with no resolve:

Dri* Avast Anancia review: Overcharged in my bank account, in the on line chat, gave me my complaint #[protected].

B

Berta NY of Cohocton, US

Dec 12, 2022

3:05 pm EST

Featured review

On 08/02/22 I renewed my subscription with Avast , and was paid up to February 2023.Then I got the following charges on my bank statements.

9/6/22 46.43 DRI* Avast

9/26/22 107.99 " "

10/3/22 71.27 " "

10/5/22 21.59 " "

10/5/22 71.27 " "

Total $318.55

I only have One device and Avast had 10 devices noted on something.

I have been an unpaid volunteer at a large veterans help site online for decades and finally retired, I also needed new glasses and waited to use my Prescription online to save money. I was shocked when I could finally see better and found these charges on my bank statements.

It seems the withdrawals stopped-none in November and none so far in December but I only have a partial December statement.

I would like a refund. Who, in their right mind , would pay these fees for one personal computer, used basically for email and ,in my case, unpaid volunteer work?

I am a senior citizen and wonder how many here, complaining, are senior citizens too?

Desired outcome: Refund please.

Update by Berta NY

Jan 31, 2024

9:06 am EST

On 08/02/22 I renewed my subscription with Avast , and was paid up to February 2023.Then I got the following charges on my bank statements.

9/6/22 46.43 DRI* Avast

9/26/22 107.99 " "

10/3/22 71.27 " "

10/5/22 21.59 " "

10/5/22 71.27 " "

Total $318.55

I only have One device and Avast had 10 devices noted on something.

I have been an unpaid volunteer at a large veterans help site online for decades and finally retired, I also needed new glasses and waited to use my Prescription online to save money. I was shocked when I could finally see better and found these charges on my bank statements.

It seems the withdrawals stopped-none in November and none so far in December but I only have a partial December statement.

I would like a refund. Who, in their right mind , would pay these fees for one personal computer, used basically for email and ,in my case, unpaid volunteer work?

I am a senior citizen and wonder how many here, complaining, are senior citizens too?

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That was my last complaint- Early 2023 -----I no longer want to deal with Avast, please cancel my subscription. Please tell me the status of any refund from above.

I just got a email message from Avast and they want to charge me again and I want my so called "subscription" cancelled.

I was not the only one who complained about this same thing. Maybe I should contact the NYS Attorney General.?

Berta M. Simmons. Cohocton NY