AutoGuru’s earns a 4.0-star rating from 1 reviews, showing that the majority of customers are very satisfied with service experience.
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A reliable and hassle-free experience
AutoGuru has truly been a game-changer for me. From the moment I discovered their service, I knew I was in good hands. The platform is incredibly user-friendly, allowing me to effortlessly compare quotes and select the best option for my car needs. The mechanics I've been connected with have been professional, punctual, and provided top-notch service. What sets AutoGuru apart is their commitment to customer satisfaction and convenience. I no longer have to worry about long waiting times or overpriced services. Thanks to AutoGuru, car maintenance has become a stress-free and efficient process for me. I highly recommend giving them a try for a reliable and hassle-free experience.
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Pros
- Comprehensive service quotes
- Convenient online booking
- Vetted auto service providers
- Transparent pricing model
- Nationwide network of mechanics
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Cons
- Limited service scope compared to dealerships
- Potential quality variance among network mechanics
- No direct control over service execution
- May not support all vehicle makes and models
Is AutoGuru legit?
AutoGuru earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
AutoGuru has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Autoguru.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Autoguru.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for AutoGuru have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About AutoGuru
The platform allows car owners to get instant quotes for services such as car servicing, repairs, and inspections. Users can compare prices and reviews of various mechanics and workshops in their vicinity to make an informed decision. AutoGuru also provides the convenience of booking appointments online at a time that suits the customer.
In addition to standard maintenance and repair services, AutoGuru offers specific services like tyre replacement, windscreen repairs, and battery solutions. The company caters to a wide array of vehicle makes and models, ensuring that most users can find a service provider for their particular car.
AutoGuru emphasizes transparency in pricing and services offered by the listed mechanics, aiming to provide customers with a hassle-free experience. The platform also supports a range of payment options, including interest-free finance, to accommodate different budgetary needs.
For service providers, AutoGuru serves as a business tool to reach a broader customer base, manage bookings, and receive feedback, which can help in improving their service offerings.
Overall, AutoGuru positions itself as a comprehensive car service booking platform, aiming to streamline the process of car maintenance for both vehicle owners and service providers.
Here is a guide on how to file a complaint against AutoGuru on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with AutoGuru in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with AutoGuru. Include key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to assist you in effectively filing a complaint against AutoGuru on ComplaintsBoard.com.
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AutoGuru contacts
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AutoGuru emailscontactus@autoguru.com.au98%Confidence score: 98%Supportcontact@autoguru.com.au97%Confidence score: 97%Supportfleet@autoguru.com.au96%Confidence score: 96%
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AutoGuru social media
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