The complaint has been investigated and
resolved to the customer's satisfaction
Australian Business AcademyService of Student Manager and lack of care for students

I have been a past student at this so called Business College, I payed $14, 500 for a Graphic Design Diploma and in so doing was promised that this college will assist me in gaining employment.I was told that the College will do their utmost to assist all students who complete the course to find employment or workexperience.

I have completed my course at the end of 2006 and have not been assisted any help whatso ever in finding employmnet or work experience as promised.I went into this course thinking that this will be a good start to change my career and open more doors.Instead I am having alot of trouble getting that "Big Break" as they say.

During this time I experienced at the College I found that the teacher's have a lack of concern for what happened inside the classroom eg: Juvenile behaviour from certain individuals and good students being harrassed, or have to sit through the pathetic noisy behaviour of some of the juvenile students, teasing that happened there, some students and I myself reported this and in so doing I was in the end a target from the juvenile's to make my life hard every time I was there, I reported this as well, when I was given a hard time for standing up for all the other students who were doing the right thing.

The Student Manager did not care, and no much change happened they only care for dismissing all bad thing that happen in the classroom and only care about the money from the student's, mind you the course is not that cheap!

Along with all this nonsense and chaos there were some students who stole copyrighted material so that they can get good marks for their assignments, Again I was annoyed at this behavior as a student, we were told in Graphic Design it is better to be original than be a scam artist! etc so I did all my artwork from scratch, when I told the teacher he told the person/s not to do it and to redo their assignment but, in the end they did the same thing and got top marks, meanwhile I got less than average marks for my original work! sometimes I wondered myself if I should of scammed my way through the course then I would of got top marks and amazingly enough when this course finished all the scam students all got jobs in good graphic design company's!

I rang the Student Manager many times after I completed the course and all she said was to send in my Resume so that she can go over the format?
Out of all the money I payed to this College I feel I totally wasted my time, money and life and the lack of care and treatment I recieved while I was a student of Australian Business Academy.

More Australian Business Academy Complaints & Reviews


  • Ke
    Kevin c. nguyen Aug 14, 2016

    As a nervous year 12 student worried about making it into uni, i was convinced aba was a promisng option. Me, my brother and a friend were all convinced to enrolled together into the Parramatta institute to "secure" our place into our preferred course. This was during our high school year when we hadnt known we'd made it into university. So the next year all 3 of us decided to go uni instead and told ABA that we wont be attending the institute over the phone. So we continued to go uni while unknowingly was still enrolled to ABA. Around August the 3 of us receieved a letter from ABA stating fees of up to $20000 each. We did not attend one class at all and was never called, never notified why we hadnt attended the classes all year. They did not care that we did not know we were still enrolled and refuse to talk to us about this situation. I am currently fighting this case with my solicitor but things dont look too good. ABA are scammers. Do not go there. Instead they should be brought down.

    1 Votes
  • Ma
    Maghdi Nov 16, 2015

    Luke James, was your course called 'Diploma of System Analysis and design"?

    0 Votes
  • Lu
    Luke James Mar 14, 2015

    Avoid ABA.

    Did an IT Diploma in 2012, the fees do not justify the Diploma, nor the time. They say they fast track courses, I would have been able to finish my course in 3/4 of the time if they hadn't of added a bullcrap *foundation course*, which lasted an entire term, full of subjects unrelated to modules of the IT framework. In fact, upon orientation I was told this was offered free of charge - now it is on my HELP-FEE. Even worse, they were failing students for not completing these subjects that were not relevant to the students chosen study.
    The census date is set BEFORE any actual coursework starts for your chosen subject.

    It wasn't until after we graduated that we were told universities will more often than not, not accept RPL for ABA as they don't agree with the structure of courses - no exams! Course co-ordinators at UTS know ABA by name and will tell you that it isn't worth anything. I graduated in 2012. Here I am in 2015, still at uni and unable to get a job.

    -1 Votes
  • Da
    Daniel Uz Dec 08, 2014

    I got extra support I was happy with everything and I made it into my 2nd year at uni.

    0 Votes
  • Mz
    mzzindependent Nov 15, 2014

    ABA was good to me.. I was happy with the organization :)

    0 Votes
  • Ma
    Matthew SmithABA Oct 22, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Hi everyone. My name is Matthew Smith and I’ve been the General Manager of ABA since March 2012. I have been listening to the feedback from our students and we’ve improved our processes and our courseware significantly over the past 18 months.

    My apologies to those graduates who did not enjoy their ABA experience. In relation to the points made by the students from 2012 and 2013:

    • We now have a Student Representative Council and they are satisfied with our current courseware, but we are continuously improving it regardless. They are also very happy with our current staff.
    • All our courses receive one year of credit toward the relevant degree courses at UWS, UC and other institutions. Please see our website for more specific information. Credit towards other degrees is possible, but it is up to the university. This is explained during the student enrolment interview.
    • Our Employment Pathways Program (EMP100) prepares our students for job seeking and life at work. The internship is an important part of this program. It is up to the student to find this internship, but we provide support those who are not able to.
    • We make our courseware as relevant, interesting and enjoyable as possible, but the units included in our courses are specified by the Australian Skills Quality Authority. We are not able to provide our Graduates with a Diploma if all the units required are not taught in the course.
    • Graduation is an optional event we organise for our students. The cost of the Graduation Ceremonies is significantly more that the money recouped from ticket sales, but we are happy to provide our Graduates with this experience.
    • We are very proud of the success our graduates have with finding employment and gaining entry into to the University of their choice. We have emailed our 2012 Graduates and those who have not been able to achieve one of these things have been offered ongoing access to our Employment Pathways Program.
    If anyone would like to discuss these points, or if you are a Graduate and would like ongoing support, please contact me at [email protected]

    1 Votes
  • Su
    summersunshine93 Jul 05, 2013

    You would think that after paying $15, 000 they could shell out some free tickets to graduation. I had to pay $100 just for my parents and brothers to watch me graduate plus $65 for a ratty old gown.
    Their guarantee to find a job within 12 weeks of graduating is also b.s. I graduated 8 months ago and still haven't been able to find a job because I don't have "experience". The 60 hour industry internship is pretty much like the work experience you have to do in year 10. Employers don't seem to count an average of 1.5 weeks of an internship as experience. Imagine that!!

    Furthermore, I've recently enrollednin university. "Get recognition for prior learning" theybsaid. "First year units are covered". I've just enrolled im bachelor of business management after doing diploma of business management. But what do you know? The content from ABA s significantly short of university standard. That was a bit of a waste of $15, 000 and a year of my life.

    Run away from ABA. Run very, very fast...

    2 Votes
  • Lj
    LJC1988 Jul 03, 2013

    About Parramatta Campus - Diploma of IT (Systems Analysis & Design)

    Completed a government survey about education, the following was in the survey, minus the last bits which I completely forgot to add!

    No assignments/exams provided in training, just a "booklet" of assessment questions to be competed and handed in by end of term. Very little theory covered - everything learnt was done while answering assessment questions.

    First term at Australian Business Academy was pathetic and useless with 5 modules completely unrelated to the Course - and all students told if they did not receive a pass for these subjects, they would fail their course, which is EXTREMELY unfair as they had little to zero relevance to the enrolled course.

    Use of internship program was pathetic - upon looking for work the 60 hours completed at Australian Business Academy made little impact upon employers as they looked for "longterm and sustained employment".

    Fees were extremely unfair at Australian Business Academy. Told at enrolment my enrolment fees would be approximately $16, 000, however upon receiving a statement it was closer to $20, 000.

    Campus was very non-stimulating, and completely opposite to what their website states.

    The pictures on the website appear to be stock photos with no relation to the campus or course.

    Three friends and I from ABA got into UTS Sydney with the Diploma of IT and could get NO credit recognition at all! We were informed that we could get "significant credit recognition" - UTS said Australian Business Academy has NO arrangements with UTS. If only I had paid the $52 for a TAFE Diploma - I could have gotten at lease some credit!

    2 Votes
  • Un
    Unhappy Accounting team Dec 12, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Don't waste your money! Canberra site is no different from Parematta by the sound of things. I can't believe they can get away with putting such false information on their website! Not a single person in my classroom was satisfied. We all feel as though we paid for our degree. If you are planning on using this school to get into university my advice is DON'T!!! you are much better off doing a prep course through the university. Trust me, you will save money and learn a whole lot more. To be fair, my tutors were great, but the school itself I would not recommend. They didn't help with employment or the EMP100 program as promised and in fact told our entire class that we "passed" even though we didn't have to do anything. I found the school very unorganised and extremely unprofessional.
    It is such a shame as when i had the initial interview everything sounded so wonderful! unfortunately I was filled with false hope.
    There are a number of people I know who were students in 2012 who are willing to make a serious complaint.

    4 Votes
  • Ch
    chiquitita Dec 10, 2012

    I first heard about the Academy through a friend who had enrolled. I thought that the concept was great, and convenient that I could 'study now, pay later'. $20, 000 worth of debt later, I am a very unsatisfied customer!
    Materials that had been given to us were poorly put together, and many parts didn't even make sense.
    We did not receive relevant learning materials to our required assessment, nor did we receive appropriate support in completing assessment. As great as the concept is, I could have done a 3 year university degree for the cost of one year at Australian Business Academy. It wasn't worth the amount that they charge. I would recommend studying at TAFE/CIT for an extra 6-12 months and spend 10% of the fees.

    6 Votes
  • No
    notanABAfan Feb 20, 2012

    One thing I've noticed about ABA is that they have a person going into complaints forums and act as a Student or anonymous personnel and talk up their money scamming school. Looks up and sees the 1 positive comment. Not happy Jan. This organised crime scamming organisation was so bad I almost considered suing them. The funny thing was only 1 out of 20 odd students was satisfied with the college.

    They hired a guy who taught us off the Microsoft tutorials and when questioned about it he said it was the syllabus. After the final exam, we were told that we were to fail the computing subject of this course as we did not answer the questions correctly. How could we answer these questions if we were taught something completely different? This shows the lack of attention the Student Manager and their staff have when they hired this fool. The day after the exams, he quit and student manager didn't know what to do.

    The main concern I had, was my exam grades. When I completed my certificate, they advised me that I passed all subjects and I was fit and ready for the workforce. I had a meeting with the Student Manager who organised a job interview for me. The SM apparently spoke to all her contacts within the company and spread the word that I was one of the best they have ever had. Of course this was a load of B******* and asked my employer at the time if the SM contacted them and she said no, the SM only sent through my resume and they just happened to have a position at the time. Mind you, I wrote my whole resume by myself no help from them.

    To conclude, I think this organisation is not fit to offer courses and needs to examine their procedures. The government should do something about these schools.

    6 Votes
  • Fa
    false hopes Sep 05, 2011

    whole class recieved no certificates or promised jobs on completion two months on and still waiting

    2 Votes
  • Jj
    JJJ420 Jun 29, 2011

    Hi Guys it seems the academy has changed heaps! Was looking on Facebook
    And not impressed on the feedback! There are really good stories!!!

    -2 Votes
  • As
    A,sydney Apr 11, 2010

    I totally agree with you, and as I equally dissapointed as I never recieved quality assistance in finding employment or even work experience.All that place does is take students money and give nothing back.

    6 Votes
  • Di
    discoflavanoid Apr 08, 2010

    that place is the worst organise educational institute ever, it is a joke how disorganised it is. I wouldnt even call it educational.

    6 Votes
  • Ch
    chakwle Mar 23, 2010

    Worst decision of my life.

    6 Votes

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