Harvey Norman reviews and complaints 1
View all 556 complaintsHarvey Norman - laptop and product care.
Purchased Acer laptop about 6 months ago. Also purchased 2 years product care. My laptop is displaying screen problems occasionally. These include left side of screen sometimes not back lighting. dark patches along bottom of screen. Sometimes right hand corner flickers making it very annoying to use. I finally went back to store (within 6 months of purchase) as these problems will only get worse. I was told they would have to send it back to manufacture and i would be without a laptop for about 6 weeks or more. I am studying full time and cannot afford to be without laptop. So not only is the warranty useless but the product care purchased is even more useless. They should not be able to stitch people with this totally useless product care. Its a scam. Very disappointed. Also when my wife went into receive the 50 free photos they removed the receipt from inside the product care booklet. Not such a issue as i registered product when purchased, but very unprofessional. I have lost all confidence in Harvey Norman Wangaratta and they should be made to stop selling this product care as its a total sham.
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