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CB Dental Services Aspen Dental 1597 N Susquehanna Trail STE 1, Selinsgrove, PA, 17870, US
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Aspen Dental
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Aspen Dental company logo

Aspen Dental

1597 N Susquehanna Trail STE 1, Selinsgrove, PA, 17870, US
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5 complaints
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Working hours
Mon
10:00 am - 7:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
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Closed
ComplaintsBoard
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2:47 pm EST

Aspen Dental - Servies

Absolutely awful experience, took months to get in, then a week prior I got a call that they had to reschedule because they would have no dentist. Finally go today and see Dr.Pak, and what a joke! I went because the 3 molars I have left are all broke. As are all but maybe 1 or 2 other teeth. My insurance only covers $1500/year, so I wanted dentures so I don’t have to keep fixing the same

Teeth(all but a few have all already been filled and then broke). Dr Pak told me unless I agree to implants and root canals he won’t help me, and I refuse to put myself into $30-50k worth of debt, sure if I had the $ I would gladly get implants but if that was the case I definitely wouldn’t have Aspen do them! So he literally did nothing, even seeing the abscess in my jaw on my X-rays! I left heartbroken and really defeated, cried the entire way home because this was my only shot at getting dentures where I can afford them and not have awful teeth that everyone makes fun of.

Desired outcome: Having my teeth removed and getting dentures, but not by Dr. Pak, he clearly thinks everyone has the income he does and is willing to put themselves into years and years worth of debt

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4:56 pm EST

Aspen Dental - My dentures and implants and costs

I feel I am overcharged and my 1of my implants fell out immediately and was never told that happens until it did and my dentures are cheaply made when they cost over $8, 500 I've already had to take the top part to get fixed cause it broke apart and now I am going to have to take back my bottom it's cracking apart when I have to go back it seems they are kinda rude and don't really care I had asked about getting other work done but I have some coworkers that go there too and they get charged cheaper than me and for the same work

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11:04 am EDT

Aspen Dental - Upper denture

I had a upper denture made and was very satisfied with the way it looked and fit. I purchased the classic full. During my visit the dentist told the man he should put in a metal piece in the denture. That never happened and as a result the denture cracked. I took it back and they repaired it free. On 8/13 it happened again, I took it back on 8/15 and was told it would cost $449.00. If the denture was made properly this would not have happened. The denture broke when I was eating a sub, I was not eating anything that this should have happened. Before I write a negative review I think it is only fair I give you time to correct this problem. I am looking forward to hearing from you. Robert Berkheiser [protected]

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7:12 am EDT

Aspen Dental - Billing / rude service

I was quoted $960.60 to have the work I needed done and told them I didn't have that kind of money being a single mother. They talked me into financing with a monthly payment so I agreed... because the work needs done (I went to see them because I broke a tooth) after everything was finished my insurance sent me what I would owe after treatment and I checked the bills and statements what I actually owe aspen is $672.10 but charged $960.60 so I was over charged $287.90 and I was to know who's going to make that right and credit my account!
The staff was rude and uncaring, I was not happy at all with the experience! Would never recommend this company to anyone!

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7:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aspen Dental - Consumer fraud

I went to Aspen Dental today for a check up. I was told I needed a filling for a chipped tooth. The dentist then sent in the Hygienist and when she was finished she went and got the dentist. He told me that needed a dental scaling. I explained that my insurance would not pay for that. He just kept telling me that I really need this done and if I didn't get it done it would just cost me more in the long run. I said I still can't get it done because I can't afford it. He then sent me to the front desk with the manager to talk about what it would cost. The manager told me the cost for both the filling and scaling. When I said I could not afford that he said the same thing the dentist said that it would just cost me more in the long run. I then asked him how much it would just to fix the broken tooth and he said that they would not do the filling without doing scaling. I was very upset and got up and left. When I calmed down I called and talked to the manager and asked him why they refused to fill the broken tooth if I didn't get the scaling and he said that if the dentist filled the tooth without the scaling his licence would be in jeopardy.

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