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Ask Crew/Lemandale Limited

Ask Crew/Lemandale Limited review: Unauthorized paypal charge 56

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3:38 pm EDT
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I received an email filled by many others from a Ask Crew company. I have never heard of them. I don’t know who they are and yet they seem to talk as though they are there to help me? I soon noticed that their company Lemandale took 49.00 out of my PayPal account without my permission and I have no idea how they got any of my personal information. This is scary. Another scam? I believe they are out of the UK. Can you help please?

Country of complaint: United States

Desired outcome: To get my money back and shut this company down

56 comments
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Gena Lafferty
US
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Nov 23, 2022 5:34 pm EST

I just saw where Lemandale charged my PayPal account. 25 cents twice and 50 cents twice! Just think how much money they're making by charging each person just a dollar or two. What can be done about it? I'm a newly widow with no income and can't afford to be scammed out of a dollar or two. Think of how many people don't pay attention when it's small charges.

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Gail LaRose
Saskatoon, CA
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Nov 26, 2022 10:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I want my money back, u keep taking $49 USD out of my account . I don’t even know who u r, give it back.

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selwyn noffke
Kawungan hervey bay, AU
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Nov 27, 2022 4:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

just noticed lemandale OR should it be LEMONDALE started on my accnt 23.9.22 had 5 debits @ over $100 AU dollars $49 us equates to 79 us $ ITS a scam IMO and Paypal is condoning it ALL i want is my money refunded, .

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Jill L Button
US
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Nov 29, 2022 12:38 am EST

I have also had the same thing happen!I don’t remember anyone helping me with anything…. Has anyone had any luck in getting their money back?

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Brian Storey
Lagoa, PT
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Jan 17, 2023 7:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have received $98 back from PayPal. Out of the $148 paid to Lemandale. PayPal have closed the “ case”, which can’t be reopened. I, therefore, have raised a further complaint to ask them to repay the outstanding amount. Thus far with no response. I originally asked them to also explain how Lemandale got access to my PayPal account, but got no response.

Brian Storey

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Margaret Salerno
US
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Dec 16, 2022 8:28 pm EST

I am not paying for someone to tell me what was ordered...

I dont think I authorized anything from that company.

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Jeanine DeSantis
US
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Dec 18, 2022 5:18 pm EST

You were supposed to tell me why you're stealing $25 a month from my account when I've NEVER used your services. Your response? Send me to a page asking for my credit card info, which you clearly already have--so I have to PAY to get my answer? This is BS. I WANT TO CANCEL THIS SUBSCRIPTION AND I WANT MY MONEY REFUNDED IMMEDIATELY. I'M FILING A CLAIM WITH MY BANK

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gopi devrak
US
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Dec 19, 2022 8:53 am EST

I had the same problem they just took $49 for nothing and they took $0,25 on three occasions. They did what Facebook told me to do and did nothing for me. I want my money back.

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mona purcell
rawdon, CA
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Dec 28, 2022 8:46 pm EST

i have been scamed,did not agree to the charges.lemindale charge unautorize to my paypal acount for the past 2 months plus 1 dollar ,50 cents here and there. if paypal doest give me my money back and cancel the supposinley agree ment.they will be a investigation and i will cancel my paypal and be assure i have a lot of influence and many will do the same.paypal is suppose to be safe...prouve it. please reply soon.i am sure you will do the right thing

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Annemieke van Nes
US
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Jan 03, 2023 5:19 am EST

The same here just got an message and don’t even know who they are!😡😡

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Roxie Croy Turpin
US
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Jan 09, 2023 2:16 am EST

I also received an email stating Lemandal had taken $49.00 from my account through PayPal. WTH?!

I have no clue who they are or how they got my information or access to my PayPal account.

Any suggestions on how to stop this nonsense would be greatly appreciated!

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Brian Storey
Lagoa, PT
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Jan 11, 2023 8:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I too have had exactly the same experience as all of the other complainants. It is unclear whether anyone has received a satisfactory explanation from PayPal as to how Lemandale got access to their PayPal accounts, or indeed, whether anyone has received their money back from PayPal. To date 6 payments totalling $148 have been paid to Lemandale from my PayPal account since November 4 last year.

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EileenMI1
Oak Lawn, US
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Jan 23, 2023 5:11 am EST

I had the same happen to me in this month: first on 12/27 for $0.50, $0.25, then on 01/03 $49.00. I just started to check this out, but I'm also going to dispute it with PayPal and my bank. BTW, I finally got a phone number for PayPal Cust. Serv from another dispute: [protected] and they are located in San Jose, CA If I have any luck finding Lemandale LTD, I'll let you all know.

Askcrew I believe came up when I was trying to change my password with Google but and having trouble with it.

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Spryng
Hawkhurst, GB
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May 16, 2023 4:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Exactly the same has happened to me. AskCrew has taken £49.00 via PayPal from my Amex credit card with no authority. I have alerted Amex about the scam and they are pursuing it.