Appliance Direct review: Washing machine lid will not close

I bought a Maytag Washing Machine from Appliance Direct in Fruitland Park Florida, it was a scratch and dent new machine I paid 679.45 man put it in my car on its back and the lid popped open I said you should have taped it closed he said it would be fine I got it home and got it all hooked up and the lid will not close I called the store and all I got was answering machine so I called another store and asked what I needed to do the man told me to bring it back and get another one, well I did bring it back and the manager said he was not going to take it back there was nothing he could do I was stuck with it and to call a repair man, so I called repair man and as of now I’m still waiting to see if they are going to fix it, this is so not right