APM Bus Service review: stopping stations 42

There is a old guy driving this apm bus at 10 am 14th of December 2022 he violated me for the mistake done by my husband who had 1 can of drink outside his bus he shouted at him while he was quiet and when i repremanded him not to shout and told him he just had 1 can while we were waiting for a long time this idiot made me stand outside the bus to enter the bus last I'm not happy with the service and treatment

I booked a bus from Bloemfontein to Bellville for my wife and child on the 07/12/2022 with the departure time of 23:50, we stood there from 21:00 till 02:00 this morning when I left for work, when I phone my wife to hear if they left, she said the bus never arrived. that is really untrustworthy and unprofessional. they did not even send a message or phone the Tourism Centre to notify their poor customers that they have a problem or maybe that's their way of giving their customers a good service.

I will never book this bus again what a poor service I booked this bus for the 8th Nov for 23:25 they sent an sms that the bus will depart from George 01:25 but i went to the bus station at 10:50 since I don't have a transport to take me there that time I have waited up until 03:30 am where can I call them I really want my refund am calling that 087 number i can't go through.

I was waiting in Swellendam for APM bus from 03:20 this morning it never arrive ive missed my interview in Cape town thanks to apm

Good day

I'm very disappointed with your service my son traveled 2022.09.06 from Johannesburg to Butterworth your busses broke 3 times and now from Queenstown to Butterworth he must stand there's no space in the bus what the he'll.

Can you please explain to me how you can you play with so many peoples life's

I need a explanation on this traveling so many hours and be uncomfortable

Very pathetic service.

We booked a bus for 17:00 from Cape Town to Bloemfontein and it is now 20:44 and there is no sign of the bus at all.

The guys that are weighing luggage have left us here with no explanation at all.

The only time there was correspondence was at 17:45 by a SMS saying bus has left the Depo and the depo is less that 30 minutes away.

We have also booked a return bus with Eagleliner for tomorrow but if we don't travel today, we forfeit our return tomorrow. All because of APM being late.

I am utterly disappointed in the services of this company..I booked my mom a bus from Grahamstown to Cape Town scheduled to leave grahamstown at 6...till now they are at the station waiting for the bus and the time now is 23:16

Booked a bus for 19H25 up to now am still waiting here for the bus, past 18h00 came a bus for 16h00. I am wonderibg what time will a 19h25 one arrive. Never again🤞

My bus was scheduled for 18:00 and will arrive the following day at 06:00 From Cape Town to Queenstown. It us now 22:10and the bus hasn't arrived and we haven't been informed about the delay by anyone whatsoever.

It's draining .It's pathetic. I'm never booking this bus again. APM

it’s my first time using the bus and already is already proving that it is disorganised

APM bus registration number BM12PJ, bus number 065..

Supposed to depart Joburg at 20:00 for Mthatha on 21/04/2022..the bus arrived at 23:30. It's raining inside, passengers have to stand in the corridor to avoid the rain. The bus has no wipers, the windscreen was fogy and full of raindrops. The bus left me with another female at Kei Brick garage, we had to hike in order to rush after it and catch up.. When we got in he drove imidiately the door closed, he didn't wait for us to sit down, no Apology and the only reason why he actually stopped is because the passengers inside rebuked his behavior

I am very disappointed with the kind of service I got.

The bus I booked was scheduled to leave Cape Town Station @18:30 and arrive in Queenstown @07:00

It is now 21:58 and we are still at the station waiting for the bus with no updates whatsoever from the people who work for the APM company.

Apm is a big scamers u must know u wasted ur money coz the will not reach ur destiny and the bus space is made for slimmer ppl not fare at all

Bus from joburg to cape town has no shocks. The bus has no control from the driver. This is pathetic. This is what you expect from black owned businesses. I am black as well but this is just being greedy from the owner.

Pathetic service!

I booked a bus departing from Queenstown at 17:20 to Cape Town arriving at 05:00 as per the booking details on my ticket. Bus delayed by 2 hours. When the bus finally arrived at 19:07, the bus provided was raining inside the bus and overladed. We were then transferred to another bus while it was raining and there is no shelter. We stayed at Queenstown with no direction from any of the staff from the company telling us what is going on everyone was just mum not saying anything.

The extra people in the bus were told to get in the bus cabin or whatever you call the place where the drivers sleep on the side of the bus.

Imagine a bus from Queenstown to Cape Town overheating, what a disaster.

Your services are pathetic and a total BS, you have no respect for your passengers. I was traveling with a small child and due to report for work on the 23/03 and having to endure such services as if I did not pay for the services.

Oh and another one - teach your drivers customer service skills and how to be presentable, you cannot have drivers looking like taxi conductors and not even a single branded item that represents the company. You cannot even tell if they are drivers or passengers.

If you do not want to run and operate like a company, then quit and stop providing BS of a service that is extremely pathetic with your staff who have no customer service skills.

We are in a bus from cape town to johanesburg as we speak it was late for close to two for its departure. First of all the Shona speaking old man which is one of the two drivers who has no manners and a way to talk to the passengers. I now see how people get killed by these drivers the second one when he took over he is constantly on his cellphone taking çalls whilst driving

We are in a bus from cape town to johanesburg as we speak it was late for close to two for its departure. First of all the Shona speaking old man which is one of the two drivers who has no manners and a way to talk to the passengers. I now see how people get killed by these drivers the second one when he took over he is constantly on his cellphone taking çalls whilst driving

This bus is a Scam period, service is extremely poor. they never attend to their customers needs. I bought a ticket by them same week my brother passed away, so I had to cancel or change the date. I contacted them sent all the documents they needed. a guy called Ntsako who works for this bus contacted me after days on this and he promised to send a voucher as they don't do refunds. Which i will use as a ticket whenever i want to travel, till this day never heard anything from APM . Ntsako does not even respond to my emails
anymore. .

Worse service ever😡😡😡😡😡👎🏾👎🏾👎🏾👎🏾👎🏾Got a breakdown the whole night 😭😭😭we just got another one now. We left joburg last night 19:00 we still on the road 18:58pm 😭😭😭😭

Attention Apm Management and staff

I am very angry and disappointed to what happened yesterday the bus leaves Cape Town 6pm and 2am they were still around Aberdeen they say it was a breakdown and know one knows about it until morning and you guys told us that the mechanic is on the way to fix the bus and that was the only solution you guys have and that was 8:30 the was no sign of a mechanic until 12:49 I am very disappointed those people were supposed to be at mthatha by 9:15 according to the time on the bus ticket…your service is very poor this is not the way of dealing with customers now seems like you are forcing us to go to the competitors and that is not a problem and you are forcing us to demand refund because we had to look for another transport, And i need a feedback to your actions

I'm still waiting for my bus as we speaking it's 15:28 now, and my bus was supposed to be here by 12:55. This bus is disgusting and unprofessional bad service! It might not even pitch up I'll not be surprised.

Simkins Sekhabi

These is worst bus service ever and I will never recommend it to anyone, everything about the them is a fraud. My fiance and my one year old son had wait hours and hours for a bus. They bought a ticket that was suppose to depart at bosman Station suddenly they send an sms that the pickup point is changed to midrand. When we got there the bus was 4 hours late, we had to call their call center and they lied to us that the bus will be there in a sec these company must close its joke and an embarrassment to the south African bus service. My family had to take a bus that departs to umtata and drop them at park Station and those two drivers of that bus rude and made my fiance to pay 200 for luggage that wasn't heavy. Apm is scam and should be closed down emmidiately they so [censored]en desparate for our money but service dololo. No one must use the horrible bus service. They'll suck your blood until it's last drop

APM bus arrives late at pick up point. Bus has only two widow, no air-conditioning, too hot for the entire +-12 hours. No services what so ever. Worst experience

I'm boarding a bus from Park Station to Nqamakwe I checked for my ticket online which are R290 I arrive at the ticket counter they are they have a notice that's says out service. Then out of the blue while standing by their counter comes an alcohol smelling guy pulling my bags and wants to rush me to the bus. And demands I pay to him an amount of R600. When I get to the bus I complained to the driver about this and he also demanded I pay R60 more than the money that's in your website. ARE THE PRICES DIFFERE WHEN YOU PAY TO YOUR DRIVERS AS A STANDBY?

APM service is very poor and disgusting and will never book that bus in my life. I booked a ticket to Joburg from kokstad Sunday 14/03/2021. Ticket was written Kokstad to Johannesburg not specifying where in kokstad🤔. I Google their number cos there is no contact number written in the ticket and the number was not transferring me to any consultant until it goes to voice mail 😔
I waited for the bus at kokstad engine garage now they telling me that the bus doesn't stop at engine anymore they changed to shell garage🤔 No refund 😭😭😭 my gone to APM drain. I WILL NEVER BOOK THAT BUS with poor service no contact numbers at the back of ticket

thx for you information
i so appreciate it

Bus drivers from uMtata to Cape Town are very rude both of them not wearing their masks you will never see me booking this bus again they know Corona is killing people

APM is a Scam people must stop booking this bus. They just want your money no services

SCAM! SCAM! SCAM!

I live in Cape Town, booked my kids to Eastern cape Eat London, the experience my kids had on this bus is unbelievable the bus departed @ 17:35 in CT on the 16/12 today is the 17/12 14:40 and they have still not arrived in East London, first the bus was stopped @ 11 PM in Mossel Bay because they do not have a permit, they waited untill 04:30 this morning then taxi's were send to have them picked up after waiting all those hours, they then got to PE and driver refused to leave as the bus company AMP payment is not reflecting the taxi then stood another 3+ hours there after asking a passanger to give R900 towards petrol and she will be refunded it has been almost 24hours that the kids are on the road and still not arrived in East London, when calling their numbers its impossible to get through to them .this is the most pathetic service ever received please have this busses removed as it is not reliable, safe nor trustworthy

I am from Cape town I am travelling to johannesburg I am having my bags witb, these gridy drivers said to me I must pay R200 for my bags

So is this a new inovative idea ?

We have been stuck for about 4hours, I will never use this bus ever agai