Paid to replace motor for SUV. Ken did the work then when issues started coming up, within, a couple of days. Informed Ken, he said it was due to transmission issues. Took SUV for trans work, work completed but engine issues still presented. Took back to Ken now he will not honor his warranty and wants to charge full labor costs. Took SUV to third mechanic, diagnosed issues as poor installation of replacement engine. Ken has had SUV, seen driving around in it, for almost a year now. Will not return calls. Considering reporting vehicle stolen. Do not use this shop poor mechanic and even worse human being.
Country of complaint: United States
Desired outcome: Have vehicle fixed as agreed upon and returned or full refund for services and defective parts.