AltRx review: Prescription and billing dispute
I ordered tirzepatide with monthly billing. The advertised clinician consultation never happened. I immediately disputed the order and told them NOT to ship. They shipped it anyway. Days of complaints, endless scripted apologies, ZERO management follow-up, and NO REFUND. I even had to pay my bank to block future withdrawals. For a company handling prescription medications and people’s money, this level of service is disgraceful.
https://bejewelled-pavlova-9c3b4b.netlify.app/
Country of complaint: United States
Claimed loss: $251.75 total requested reimbursement: $216.75 disputed ACH debit plus $35 bank stop-payment fee.
Desired outcome: Refund of the disputed $216.75 ACH debit; reimbursement of the $35 bank stop-payment fee; written confirmation that the subscription and recurring payment authorization are canceled.
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