Adventure 001 Customer Service


Adventure001 Ltd

Hillmotts Farm Hedgerley Lane
England, Buckinghamshire
United Kingdom - HP9 2SB

Customer Support Phone Numbers

Mon9:00 AM - 5:30 PM
Tue9:00 AM - 5:30 PM
Wed9:00 AM - 5:30 PM
Thu9:00 AM - 5:30 PM
Fri9:00 AM - 5:30 PM
Sat9:00 AM - 5:30 PM
Sun9:00 AM - 5:30 PM

Adventure 001 Complaints & Reviews

Adventure 001 / helicopter sightseeing tour.

Oct 20, 2018

I have bought this for my mothers birthday in june 2018 and she has yet been able to get a date for her to go on the helicopter. They never realise any dates and they are still advertising on their websit headcorn aerodrome which they don't fly out of now. They have had my money since june...

Adventure 001 / helicopter trip edinburgh

Sep 19, 2018

This was a 60Th birthday present for my husband George Muir and myself Gail Muir in March 2018 please note it was his birthday in April 2018 It was paid for and gifted by my daughter Pamela Muir Our flight was cancelled due to operational problems the day before we were to fly and since then...

Adventure 001 / helicopter tour

Aug 29, 2018

Adventure 001I brought this experience for my partner Xmas 2016 and due to it being cancelled 3 times I still have it! After numerous calls and emails i am having no luck, constantly saying been redeemed well of course it's been redeemed I've tried 3 times! Now comes up cancelled, it expires 04 sept!...

Adventure 001 / helicopter tour "glimpse of london"

Aug 03, 2018

My partner had purchased a helicopter tour with a "glimpse of London" with Adventure 001 for around £180. We travelled 6 hours and paid £60 for hotel and £80 in fuel. When we arrived, less than 24 hours before our tour we received a voicemail saying our flight had been cancelled due to a...

Adventure 001 / helicopter ride

Jun 24, 2018

I paid for a voucher in July 2017 for my mother's 60th. Booked helicopter ride for October as she lives in America and only visits a couple of times a year. It was then cancelled due to poor weather. This was understandable. Booked again for her next visit (May this year) and again...

Adventure 001 / helicopter so called experience

Jul 23, 2017

Service was shocking! This was meant to be an experience you can look back on. We waited more than a hour for the sake of minutes. It was rushed, they had you in and out of the helicopter - i had my seat bell off before the helicopter has even landed. I didn't get the deal paid for. When i...

Adventure 001 / Helicopter ride

Apr 02, 2017

So the whole story with Adventures 101 has started when my husband got a complimentary ride for two from his company as part of his "Trainer of the Year" gift. We got very excited about it but had to post pone our visit due to work commitments for a few months. Than earlier this year my...

Adventure 001 Ltd. / Helicopter sightseeing tour Manchester with sparkling lunch for two. Not given what was advertised and paid for - bottle of prosecco with the lunch

May 17, 2016

Voucher Number [protected] Date of incident Sunday 15th May 2016 Venue Manchester City Airfield My daughter purchased the above helicopter tour with sparkling for my 70th birthday. We arrived at the venue and obtained the lunch tickets from Adventure001 staff at airfield gate. We went to...

Adventure 001 / Helicopter ride

Apr 05, 2016

They charged me but never send me the confirmation of the helicopter ride and gave me other destination of it . Rude costumer service not helpful at all just lying and covering each other. They never send me the evidence to prove that the email has been sent. Very disappointed...Thieves

Adventure 001 / Failing to provide event or refund

Jul 23, 2014

I booked a clay pigeon shooting It was cancelled with 3 days notice and despite promises to re arrange the date they have not . They said they would ring me back to rearrange . The event should of been on the 1st of June and they haven't rung yet . I have rung them 4 times (answered...

Adventure 001 / Appalling customer service


I booked a helicopter flight for 2 through Wowcher at a cost of £49.50 p/p the trip is advertised on the site at £99 p/p. After the trip was cancelled 3 times, once due to technical problems, once due to the weather & once due to some kind of health & safety certification...

Adventure 001 / failing to provide experience


Bought a voucher for helicopter flights from Living Social as gifts. After much chasing to book as they rarely answer the phone, I was told that (despite still having 2 months left on the vouchers) the locations they were valid for were booked up. They said I could pay an admin charge which...

Adventure 001 / poor service


Received as a present, via Activity Superstore. I was very worried when I saw masses of complaints about Activity Superstore on the tinternet. I needn’t have worried. The staff at Adventure 001 were very nice and polite. I had an amazing experience, the trip was well organised, safe...

Adventure 001 / Awful everything


I purchased 20hrs of flying lessons for my husbands Xmas present for £2300. When my husband turned up at the airport he was informed by Biggin Hill that these were infact a red letter offer. They allowed Adventure 001 to purchase one ticket at £115 to entice people to want to...