ACTON Real Estate — Terrible business
Complaint against ACTON Real Estate in Western Australia and JOHN COLEMAN.
I have been forced to deal with this company through a commercial property I have been leasing for many years now.
Their customer service is disgusting and appalling, they make decisions without considering long term tenants, they ignore emails, they don't respond to maintenance issues even if they are a safety concern and they only engage in dialogue when it is important to them.
They don't know the value of a commercial relationship, their approach to tenants is abrupt and dealing with them is exhausting.
Taking issues to senior management does not work either and they clearly don't hold their team accountable for poor customer service.
If I had the choice I would certainly not use this company for any of their services.
Protect yourself from major heartache. AVOID and stay away from this incompetent company.