CB Medical Services and Facilities Action Urgent Care Complaints #2-21

Action Urgent Care Reviews and Complaints

Action Urgent Care review: Urgent care

madi gubser of San Rafael, US

Oct 20, 2023 2:57 am UTC

Verified customer

I could hear the workers loudly talking about me. You should never talk about a patient casually but also never loudly and disrespectfully. UTI medication (Azo) makes pee dark red-orange. If you google Azo you can find this information as one of the first side effects about it. I literally told them this before they even checked my pee sample, so why they felt the need to discuss it amongst themselves was unnecessary. The doctor also said I have “a reoccurring problem” with UTIs so “I need to pay attention to my hygiene”. This is the second UTI I’ve had in my entire life. It just happened to me twice in the same year, and poor hygiene is certainly not the reason as I even came to the clinic with wet hair from showering. Jesus your profession is to help people, not make them feel like [censored]. Do better! The Action Urgent Care on Brokaw road is much better and they treat their patients like actual people. Also the “24 hour” pharmacy they sent the antibiotics to was closed. Btw, I have audio recordings of the workers talking about me and will be filing a formal complaint.

Desired outcome: Apology and Doctor + workers reprimanded

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Action Urgent Care Contacts

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Action Urgent Care emails

support@actionurgentcare.com

92%
Confidence score: 92%

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Action Urgent Care address

1375 Blossom Hill Rd ? 49, San Jose, California, 95118, United States

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