800-684-84296 months of phone &stalking&!

Z
This review was posted by
a verified customer
Verified customer

It has been 6 months!

My cell phone will ring about 10 times every day, from this number "[protected]", answer the phone, machine message "please hold, all of our operators are busy..", hold on minutes, finally some agent, ask you "Kim?", you say "NO, this is my cell phone, for almost a year now, old database, or wrong number, please remove my number from your system." answer "OK." Five minutes later, phone rings, this number again... It has been freaking 6 months! I googled this number came back with this company name "HSBC Bank".

Who are you? What do you want? Why you wont quit? There is no Kim!!! I have told our agents all over again and again, I am not KIM. Stop calling! I just a freaking person carrying around a cell phone, why cant you stop calling me???

Someone please help me, I am driven nuts!

Responses

  • Ti
    Tim B Oct 13, 2006
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    a verified customer
    Verified customer

    The calls are from Household Bank's collections department. "Kim" is probably the person who had your cell phone number before it was issued to you, and apprarently she has a hard time paying her credit card bill.

    I began receiving these same calls, several times per day, when I was late in paying my cc bill. Even after I took care of the matter, I continued getting the calls.

    Calling cell phone numbers for purposes of debt collection may be a violation of the TCPA (I think it's the "telephone consumer protection act"). Calling repeatedly in the same day probably IS a violation of the Act. I'm researching it further right now, and may try to organize a class action.

    0 Votes
  • Pa
    Paul Fortman Oct 14, 2006
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    I too get these calls several times a day. The one time I answered they asked for "Kim" and I told them they have the wrong number. I doubt there really is a "Kim". I wonder if there really is a Household Bank. These calls have been coming since the day I got this number. I have had this cell number for only two months and it is a private business number in the 937 area code that only 3 people have.

    0 Votes
  • Jo
    Joshua Carpenter Jan 27, 2007
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    I'm getting the same thing... I believe this number belongs to HSBC bank. I've never had an account with them.

    0 Votes
  • Ma
    Mat H. Feb 11, 2007
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    HSBC Bank also known as Orchard Bank, phone # [protected]. These people call my house from 8 a.m. to 9:00 p.m., seven days a week, about 4 times an hour!! Unbelievable, I know. I have had it. I never answer the phone because I don't recognize the number and they never leave a message. Now I understand from Complaints.com that others are getting the same harassing phone calls all so someone can "sell" a credit card account.

    0 Votes
  • No
    Nova H. May 09, 2007
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    I am now getting these calls also and I have no business or credit with them. I am suing. You know you can get 1000 dollars for every violation... unwanted call. This is harassment. I will be rich in no time. Keep a call log or just get your phone bill that list all the calls. You get paid for mental anguish and emotional distress. And to think that I have been playing the lottery to no avail.

    0 Votes
  • Ed
    edward lucas Jun 06, 2007
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    I-[protected] appears on my cell phone display and answer the call; all I get is a recording "please hold for the next operator we have and important matter to discuss with you". Please!! I'm not wasting cell phone minutes to be put on hold from a company that won't ID themselves.

    0 Votes
  • Kl
    K L Jun 18, 2007
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    Tired of receiving multiple daily calls from these people. It starts at 8:30 am and goes through entire day to 9:00 pm. They are not even there when you do answer.

    0 Votes
  • Ha
    Hanno Jun 21, 2007
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    Hi, I just Googled this number, since I have been getting calls non-stop, and found this site. Answered once an got the phone put down in my ear. Anyone had any luck with this yet?

    0 Votes
  • Na
    NAILAH Jul 03, 2007
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    a verified customer
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    Here's the TCPA link you can complain to FCC

    http://www.fcc.gov/cgb/consumerfacts/tcpa.html

    0 Votes
  • Ra
    Rady Jackson Jul 05, 2007
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    This is Household Bank, HSBC. They only call when you owe them money.

    0 Votes
  • An
    Andrea T Jul 08, 2007
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    I just started getting these phone calls and have for about a week. They always call me 2 times in a row. I am not sure who is calling because I don't answer and will not because they never leave a message. The calls start early morning and even on Sunday everyday!

    0 Votes
  • Ka
    Katie Aug 19, 2007
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    a verified customer
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    This number has called me for 2 weeks straight, and literally about 5-6 times a day! It is Sunday morning right now and they just called me. I REALLY do not appreciate being harassed on a Sunday morning. I have a credit card with them and I do not know why they keep calling me!!! Everything is current and up-to-date. I monitor my account online all the time.... they need to leave me alone! I am not one to yell at people, but the next time they call they will wish they hadn't called me. They NEVER leave a voicemail asking me to call for any reason. I don't know what they want. When I answer it is silence and nobody says anything. It is getting extremely frustrating.

    0 Votes
  • Dw
    D. W. Black Sep 01, 2007
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    Four times today, Saturday, and the sun is still high in the sky. They never leave a message. The one time I was able to talk to someone, she was pretty hazy with answers to my questions. There must be a way to stop them from calling my unlisted number. I've put it on every Do Not Call List I can find.

    0 Votes
  • Dw
    D. W. Black Sep 02, 2007
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    Verified customer

    Today is Sunday. For religious reasons, I do not discuss business on Sunday, even with someone I know.
    These people called and did not leave a message every hour starting at 11 a.m.
    My next step will be to obtain a new unlisted number, then have it, too, put on any and every Do Not Call List I can find.
    This number and a couple of others are driving me up the wall!

    0 Votes
  • St
    Stacey Dickens Oct 08, 2007
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    They call about 10 times a day and never once have ever left a message. It is everyday starting at 8am and doesn't end until 9pm. They even have been calling on Sundays.

    0 Votes
  • Li
    Linda Miller Oct 13, 2007
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    Verified customer

    They keep calling. Any suggestions?

    0 Votes
  • Je
    Jessica Oct 24, 2007
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    Verified customer

    I have been getting the same number for 3 weeks straight, 4-5 times a day, does anyone know how to get rid of this problem, how to have that number NOT call anymore. it's really really irritating!!

    0 Votes
  • La
    laurie a kump Dec 03, 2007
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    im sick of the hsb calling me feom 830 am till 9 at nite yes ima little behind but the calls need to stop now

    0 Votes
  • An
    ANNE PEARIGEN Dec 09, 2007
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    I GET THESE CALLS AT MY WORKPLACE. I JUST HANG UP WHEN IT SAYS PLEASE HOLD, I WILL NOT HOLD FOR SOMEONE THAT CALLED ME. ALSO, WRITE DOWN THE NUMBERS OF THESE CALLS AND JUST DON'T PICK-UP THE PHONE, THEN ERASE THE CALL FROM YOUR IN BOX.

    0 Votes
  • Gb
    G. Bradley Dec 11, 2007
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    Welcome to the scumball world of HSBC!

    0 Votes
  • Ho
    Holli Holland Dec 18, 2007
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    They call my work number multiple times a day. For example it is only 2:45 and they have already called 6 times. They won't leave a message and I no longer answer the phone when I see this number on the caller ID.

    Does anyone know how to stop the work phone calls? I can ignore the home ones but the work ones I can get into trouble for ignoring it in case its a "patient" or something to do with a patient's account. Lucky for me my boss hasn't noticed. I would be pissed if I lost my job due to these idiots calling my job 24/7.

    0 Votes
  • Ve
    Veronica Gildner Jan 06, 2008
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    They call continually and never leave a message. I wait sometimes and still nothing. Isn't there anything we can do?

    0 Votes
  • Da
    Darryl Ruffner Jan 21, 2008
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    This number has called my cell phone a dozen times a day for the last 3 weeks. I've answered the phone and nobody picks up on the other end. I'm tired of my minutes being wasted when I answer the phone to resolve whatever problems they may have and the fact they call me during work and every meal of the day. It's annoying and I want the companies name so I can file a complaint with the BBB. Plz advise smb!

    0 Votes
  • Ki
    kim n brown Jan 25, 2008
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    this sucks

    0 Votes
  • Ma
    Maria Caruso Feb 05, 2008
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    a verified customer
    Verified customer

    They keep calling my house but they have not once left any message. I probably owe them money but they aren't going to have a case because they have not COMMUNICATED to me. I have not gotten any letters from them and so whatever they think they are going to accomplish, it certainly won't be anything that will hold up in their lawsuit against me for the debt because they have not COMMUNICATED with me. I can't imagine why they are paying someone hourly wages to repeatedly call my house but then it's one big wast of their time and expense because they CAN NOT SAY they've COMMUNICATED with me. They don't even know if they have the right number, they don't know if I've moved out of my Mom's house long ago. I am laughing that I took their money and ran up a high credit card debt only to skip out and not have to pay.
    They are truly a stupid company!!

    0 Votes
  • Be
    Beyond Annoyed Feb 19, 2008
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    I received about 22 calls a DAY, for a measly $46. ARE you kidding me??? If that's not harrassment then I don't know what is!!!!!!!!!!!!!!!

    0 Votes
  • La
    last call141 Mar 06, 2008

    This is a harrassing company. I've read elsewhere it is HSBC but they certainly don't only call when you owe money Rady. I have never done business with them and owe no one anything but they have my number and are driving me nuts too. Call 10+ times a day and this is not a new phone number. I hear they also are trying to get you to take their credit card. I'll never do any business with HSBC because of this and tell everyone about it.

    0 Votes
  • C
    C. Apr 17, 2008
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    a verified customer
    Verified customer

    I agree. They call at least 10 times a day. I have a cell phone and they're using my minutes to just ring. They never leave a message and when you do answer, they never say anything. Can't anything be done?

    0 Votes
  • Ri
    ricky Apr 18, 2008
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    omg these ppl drive me crazy. i dont even have a credit card with them and im getting 12+ calls a day from this number for the past month. they call my cell phone and waste my minutes on it for when i do pick up. and hell i dont even no how they got my cell phone number, i've had it for over 2 years now. im so fed up with this that im planning on getting a new number, but from what i have read not even that would work if the previous owner of that number had problems with them... god i hate those guys!!!

    0 Votes
  • Ju
    Julie Larson May 29, 2008
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    I am receiving literally dozens of calls from these people daily, starting at 8:30 am going until 9pm. When you answer, your on hold, when they finally arrive and you ask them who is calling, they wont answer you, they start asking for YOUR personal information without identifying themselves, I have told them to remove me from their list as this is illegal harassment!

    0 Votes
  • Sh
    shannon Oct 03, 2008
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    I get a call from this number all the time, [protected])sometimes 2 times a day..
    Its so annoying especially now that im a mother and have a little baby!
    Their always asking for a mr/mrs bourke.. and i always tell them they have the wrong number then they ask me if I live at some address, which I don't even I would like them to stop!

    0 Votes
  • Al
    al rodriguez Jan 18, 2009

    I RECEIVE SEVERAL CALL, DO NOT LEAVE MESSAGE, PESTS

    0 Votes
  • Jr
    JRjr Mar 06, 2009

    I agree I've made payment arrangements and honored them and they still call 4-6 times a day. You can't call this # back unless you have the last four numbers of your acxct. Anyway they say that they can't stop the calls as I'm still past due but have paid the arrangements as agreed. That's BS!!!

    0 Votes
  • Cl
    C. Lynne Jun 10, 2009

    I do have an account with HSBC, but my balance is paid on time and account is current. They have been calling my home phone for over a month, several times a day, and won't leave a message to say who they are or what it's regarding. The last two days, they have started calling my cell phone. I have checked my account online and am current in my payments! Thay won't stop calling me!

    0 Votes
  • Mi
    MissyinMO Jul 05, 2009

    I'm one of the statics of people who lost their job to downsizing. I'm over 60 years old and probably won't be able to find another full time job, let alone one with benefits. Unemployment in the State of MO BARELY covers the rent and utilities, let alone eating or a car payment. When I lost my job, I wrote each creditor (the morning after losing my job!!) and explained what happened, asked for a lower interest rate and lower monthly payments, and the 2 that had insurance on them in case of such a circumstance I requested the forms to fill out to begin the payments from the insurance company, and NOT ONE of them responded to me! But the harassing phone calls sure did begin! I'm not 3 1/2 months into unemplyment and still not one prospect for a job. Sooooo, I shut the ringer off on my home phone, turned the answering maching off (since they won't/don't leave a message anyway) and put each of the numbers that is calling my cell into my phone directory and then set them to a designated ring tone of NO RING. I no longer hear the phone ring, get hang-up calls on my machine or cell and all is sunny and bright. I do have one phone that is linked to my computer (same number as the home number) but it doesn't have the capability to ring ring, . What it has is a red light that flashes when the phone is ringing, so if I'm anywhere near it, I will see it flashing and look at the caller ID...just in case someone other than these idiots might call me about a job possibility or a friend that would like to chat. I figure I did the right thing by contacting them within 24 hours of losing my job and they basically said [censored] you and started with the harassing calls. I probably get a total of 25 per day from 4 different companies. My next step will be to change my phone number...even though that will probably cost me about $40 (to flip a switch...another one of my pet peeves of what it costs to change something as minor as that and they charge an arm and a leg for it!) I will probably be soooooo far behind when/if I find a job, that my next step will be to file bankruptcy...then I will get the last laugh on them...all their efforts for nothing when in the beginning I was willing to work with them and they thumbed their noses at me! They can eat my shorts!

    0 Votes
  • An
    AndrewJohnson Jul 22, 2010

    I've recently been getting calls from this number, and when I answer, they hang up quickly. I decided to Google it to make sure it wasn't my boss that I've been ignoring. Well, it seems I haven't been ignoring my boss, merely this HSBC bank. It seems this company is a credit card distributor or something. If so, this makes my story even better; I'm 17. I'm not even old enough for a credit card yet. I have no credit score. I have no credit card. They should have NO motivation to call me. The phone I got is very new -just under three weeks old- and I've only started getting calls on the 21st of July. I believe that it is a scam, and am surprised that none of the others on this site seem to have thought of it yet.

    0 Votes
  • Bi
    Big Companies always win Jun 01, 2011

    I also have been getting phone calls from HSBC. My payment is late, I asked for a 30 day extension, I was told no. So I stopped answering the calls. Then they started to call me at work, I clearly told them, I was not allowed to recieve phone calls of ANY personal nature at work. In one days time I was called 13 seperate times, they also left 4 messages for me at work. Then I called them and again asked for the extension, was denied. So I wanted to take care of the $15.00 payment to stop them, they told me they could not accept the payment now, I had to pay the payment, and the late fee, AND the upcoming payment due in 10 days. I said no, but I would take care of the late payment. They wanted it all. I said I couldnt at this time, I was hung up on. the next day I was again called 6 times at work, by the way, it was sunday. They even called my sons cell phone. There is no stopping them !!

    0 Votes
  • Wi
    wings6010 Feb 09, 2012

    this is hsbc/orchard banks number i get harassing calls all day every day!!! i want to file a law suit against them

    0 Votes

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