2Cocom*Iolo review: Stealing money from my checking

On January 5 this company took 19.95 out of my checking account without my consent. I looked them up on line and it shows they do this quit frequently and have a reputation of not refunding the money after they say they will.

Can you explain to me how this happens so I can avoid it in the future. I can not afford for this to happen again.

Thank you and, please do something about this company