The complaint has been investigated and
resolved to the customer's satisfactionResolved 1stParts4U — Scam and lies
resolved to the customer's satisfaction
I purchased a full BMW passenger side wing mirror online and paid by my credit card 350.00 they promised to send it within 3 days, it didn't arrive so i called them, they said it will arrive the next day, it didn't, so my right as a consumer i canceled it within 14 daysand asked for a refund with the so called company, i heard nothing, 2 weeks later the post delivered it, i didn't accept it, it went back to company i presume, i called them at least 50 times regarding my payment, all i got on the other line was " we are waiting our accountant to come in to see to your refund" they promised to call me back, but never did, this went on for my numerous phone calls to them, of course on the other end of the phone line was a very loud rude woman. I then decided to call the credit consumer board who advised me to go to small claims court, which i did, at an added returnable fee of 45.00 which i would get back if MR G SINGH (so called owner of 1st parts for you) refunded me, of course there was no response from him, so I paid an extra 35.00 for a bailiff to go to his premises. It was heard in my local court, (WOOLWICH) on 20/02/09 letter came back from the court saying " do not recommend re-issuing loads of warrant for this company, premises is a scrap yard with no goods sufficient of value" also was an accompanying letter regarding his affairs from companies house with an active status, PRIVATE LIMITED COMPANY, next return due, next accounts due etc etc. So anyone who wishes to deal with this company who are an online car parts advertised company, I advice you not to do so as they are a COMPLETE RIP OFF, they have no intention of giving the customer their money back and wonder why something cannot be done to protect the customer from giving away his money. It seems nothing can be done, I may as well just give my money away to a stranger in the street, of course I could always pay MR SINGH A VISIT.