Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  
Norton Logo


Symantec Corporation

350 Ellis Street
Mountain View
United States - 94043
Customer Care
1 650 527 8000 0 0
Go to Norton:    Twitter  Facebook  Google+ Youtube     

Norton Complaints & Reviews

Norton - 360 Premier Edition Software

Posted: 2015-11-15 by    Honest Man Too
Complaint Rating:  0 % with 0 votes
Firstly, having registered with you, I'd like to comment on your name "Complaints Board" and ask who you represent. However, my reason for doing so, was that 'somehow' I found that you have Systweak listed as having been complained about, and I happen to have their main...

Norton - Internet security

Posted: 2015-10-19 by    Reviewer62429
Complaint Rating:  0 % with 0 votes
Case reference number: 24392401 Miss pamela ann jones The complaint is: Norton took just under £50 from my bank on12th July, unauthorised by me. I had some serious disruptive issues with my Norton antivirus after an update on your system earlier this year when I was still living in the uk....

Norton - Auto renewal - cancellation

Posted: 2015-10-13 by    Reviewer21065
Complaint Rating:  0 % with 1 votes
My order nr. NP228658847 dated 13 July '14 in £49.99 Name : Mrs. Christine Smith, address 33 Oak Close, Thetford IP24 3EZ. I am complaining about automatic renewal of Norton virus because very small print that I didn't realise that it will be automatically renew every year. It's...

Norton - Mississippi, Biloxi - Unauthorized charge

Posted: 2015-09-23 by    Reviewer56866
Complaint Rating:  0 % with 0 votes
I loaded this product onto my computer when I bought it and immediately got a virus. The company charged me $100 to remove the virus they were supposed to prevent. They could not explain how that was legal but I needed my computer back so I paid it. A year later right when they started sending...

Norton - Unauthorized charge

Posted: 2015-09-19 by    Andrew Mulcahy
Complaint Rating:  0 % with 0 votes
Several years ago i left Norton after being essentially double billed.
(Receive repeated warnings to reapply or lose protection, signed up--next day my Visa card showed you had charged me over three weeks earlier re an annual top up. Attempts to get a refund for bogus software failed)

Norton / Symantec - - 360 - I have through xfinity comcast

Posted: 2015-08-14 by    Reviewer80668
Complaint Rating:  0 % with 0 votes
On July 21, I order Norton np1156203642 for 43.99. I was contacted by xfinity.comcast explaining that symantec 360 was provided with my internet service. Therefore, on 8/8, I contacted norton requesting a refund. Confirmation 39dff was sent to me. I haven't received my refund. I believe...

Norton Internet Security - Refund

Posted: 2015-07-22 by    Prasanna333
Complaint Rating:  0 % with 0 votes
I renewed my internet security Norton product on 5/25/2015 order no NP235060103 and the product installed duly and a fee of USD 59.99 was charged from me..Recently I bought a new HP printer as it was not printing, i took my lap top to the vendor and the computer was reformatted to configure...

Norton 360 - Service Agent Gave Out Personal Information

Posted: 2015-06-17 by    MakeWashingtonWork
Complaint Rating:  0 % with 0 votes
I have been receiving numerous emails from a company sending SPAM email. In the past I have used the Norton Antispam system that comes with Norton 360 to place it in the SPAM folder. On Monday February 16, 2015, I received another email from this same SPAM sender that ended up in the inbox,...

Norton 360 Premier Edition - Loss of service on 1 of 3 Computers

Posted: 2015-06-01 by    Michael Tangye
Complaint Rating:  0 % with 0 votes
We had an annual Automatic Renewal on 16 January 2015 for three computers which was successful and cost £69.99.
My Norton Billing info:- Name M J TANGYE, Product Serial Number WX4KFWH38XFP
This week on one of the computers Norton instructed us to delete all of the Norton...

Norton by Symantec - Queensland, Townsville - requesting refund

Posted: 2015-05-21 by    Cathy Acton
Complaint Rating:  0 % with 0 votes
My computer was serviced yesterday and I found that I have not been protected with Norton for over twelve months. On 28 March Norton took payment of AUD $99.99 from my credit card. I would like a refund for this amount. That credit card will be cancelled....

Norton Home Loans - They didn’t provide loans and impossible to contact them now

Posted: 2015-03-10 by    Hunt
Complaint Rating:  0 % with 0 votes
The situation was typical. I applied for the loan through the company Norton Home Loans. I was really happy that they have confirmed my application. The rep contacted me and sounded as a professional. I transferred money for the first payment and waited for the loan, but after several days I...

Norton Anti-Virus Program - Unwanted Renewal

Posted: 2015-02-22 by    Johannes Kohl
Complaint Rating:  0 % with 0 votes
On February 21, 2015 I received by e-mail notification that I was automatically enrolled for another year for NORTON computer security protection on my home computer. Meanwhile my new arrangements for yearly renewal are effected by my service-agent Mr. Wolf-Dieter Zweigler/ wolf@womi.com in...

NORTON.COM/NS CA - billed for services not requested

Posted: 2015-02-02 by    Nurseinwa
Complaint Rating:  100 % with 1 votes
NORTON.COM/NS CA harged my bank account for 159.99. Have no idea where this came from. I have never had their services nor did I request it at this time. Have no idea how they got my checking account info....

Norton 360 Multi - Device - being scammed by them

Posted: 2014-08-18 by    Betty Klinger
Complaint Rating:  0 % with 0 votes
In October 2013 i purchased the Norton360 Multi-Device from Walmart to protect my.
New laptop. I installed it at that time I w. given a set of phone numbers 1-888-532-7410 as my Norton service number. At that time I called and was sold a years worth of 24/7 protection for my computer...

Norton Anti - Virus - charged for Norton Anti-Virus program

Posted: 2014-07-07 by    Tracey Metcalf
Complaint Rating:  0 % with 0 votes
I, Tracey Ann Mettcalf & AC Metcalf have been charged for a Norton Anti-Virus Program. I have not subscribed to this for some years. As I operated a MAC, there is no need for anti-virus software as Apple operates there own.

Please credit our account to the visa number you charged...

Norton 360 - Un warranted service call

Posted: 2014-04-24 by    James R2014
Complaint Rating:  0 % with 0 votes
After reviewing most of the complaints (which seemed a little dated) I found that the compliants mirrored my situation.
I went on to Norton's website for customer service and was referred to the iYogi company (apparently outsouced to some place in India). Although the contact person...

Norton 360 - незаконное снятие средств

Posted: 2014-04-12 by    ольга грязнова
Complaint Rating:  0 % with 0 votes
У меня С КРЕДИТНОЙ КАРТЫ! сняли Деньги в вышеуказанной компании за нортон 360-без всякого предупреждения просто "залезли" в мою кредитную карту!!! Что за НАВЯЗЫВАНИЕ...

Symantec / Norton 360 - California, Palm Springs - Removal of Norton 360 Damaged My Files

Posted: 2014-03-21 by    Gicomeng
Complaint Rating:  0 % with 0 votes
I was running McAfee SW on Windows 7 that came with my Lenovo computer and it was starting to become sluggish after two years. I have been working on writing a book and was storing my files there. A few weeks ago I was getting to the point where I was engaging in tedious research and someone...

Norton Antivirus Annual Renewal - charged to credit card have not been a customer for years

Posted: 2014-02-28 by    denise carol johnston
Complaint Rating:  0 % with 0 votes
I have not been a customer of Norton for many years and they have charged my credit card without my permission
there are no details on credit charge to identify just what city in Australia or any contact details that I can enter. My contact number is Australia 0733540999...

Norton 360 - not functioning

Posted: 2014-02-25 by    cheillla
Complaint Rating:  100 % with 2 votes
I have being buying Norton anti virus 360 for about 3 years. I have to renew it around march but, this year the anti virus stop working in February and my computer was infected, And I called Norton many times but I just couldn't get in touch with them. Every time I called them a different...

Share with Others

Contact Us


Antivirus Software is a Waste of Money
Antivirus Software is a Waste of Money
more videos More Videos
RSS Feed

Reply to