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McAfee Complaints & Reviews

McAfee - Unauthorized credit card charges

Posted: 2015-11-16 by    Reviewer85596
Complaint Rating:  0 % with 0 votes
10/31/15 received an email from McAfee that they renewed my service in the amount of $53.99, and charged my credit card. I contacted them the same day, received a reply that my card would be refunded in 5 bus. days. That refund has still NOT been completed. I contacted them again today 11/16/15,...

McAfee Security - Charging people with them knowing for service they dont have

Posted: 2015-10-09 by    upsetgrarndma1
Complaint Rating:  0 % with 0 votes
I purchased a computer in 2011 and it came with McAfee but you needed call and have it installed FOR SOME REASON IT WAS NERVER INSTALLED. My kids set it up for me. We'll when I got the credit card bill and there was a charge on it from them I called and the person said that they had been...

McAfee - Antivirus software - will never use it again

Posted: 2015-09-09 by    Reviewer69078
Complaint Rating:  0 % with 0 votes
I bought a Multi Access McAfee program from Tiger Direct along with my laptop...When I attempted to access the McAfee website I ended up in India and was held hostage for 3 hours...they demanded 150.00 and told me I wouldn't NEED McAfee as my problem was adware...I refused, and they disconnected,...

McAfee full protection - Fraudlent IT Support

Posted: 2015-05-16 by    Maximaphily
Complaint Rating:  0 % with 0 votes
Have been using McAfee for about 5 years. Installed a new workstation computer. New computer also came with a free trial of McAfee LiveSafe. When this expired, my new computer was not protected. I still have 11 months to go on my fully paid for licence. Phone McAfee support to transfer my licence...

McAfee - terrible product

Posted: 2015-05-03 by    LBroon
Complaint Rating:  0 % with 0 votes
I purchase 3 years subscription to mcafee live safe when I purchased my laptop last year, the past two months my computer has been running progressively slower and slower and frequently stalling. I also had my bank account hacked by spyware installed on my computer, My mcafee picked up nothing,...

McAfee - British Columbia, Chilliwack - Unauthorized credit card charge

Posted: 2015-03-25 by    Willyum
Complaint Rating:  0 % with 0 votes
Same as a lot of other people here, a charge of $104 showed up on my credit card without being authorized.
Two possibilities, I had downloaded a trial version last year in the spring, but cancelled it because I didn't like it, the other instance was an update for Adobe that carried...

McAfee - missed up my computer

Posted: 2015-02-02 by    crystal d lewis
Complaint Rating:  0 % with 0 votes
I brought some virus protection from mcafee and wasnt sure it was downloaded right on my computer. I called mcafee for help. The guy named dave said he would help me download it. He said he wasnt able to cause i had an hacker and would cost me 245.00 to get rid of it. He said if i wouldnt my...

McAfee Anti Virus Software - Louisiana, Leesville - Subscription/Product Capability

Posted: 2015-01-19 by    B Patterson
Complaint Rating:  0 % with 0 votes
I have had nothing but problems since I became a client of McAfee Anti -Virus Computer Software. I have had my subscription premature cancelled, I have had virus and Trojan attacks on my computer while having McAfee software protection or I thought I was protrected by the software that I purchased....

McAfee - security breach

Posted: 2014-12-18 by    angie harper
Complaint Rating:  0 % with 0 votes
THIS IS A COMPLAINT OF MCAFEE ANTI VIRUS PROTECTION. ON MY SAMSUNG ANDROID. Last night whilst watching Filmon, and not for the first time, a message came on the screen. It proved someone had accessed, (with no warning from McAfee), via the personal message, that my emails have been accessed.


Posted: 2014-11-14 by    RUTH GILBERT
Complaint Rating:  0 % with 0 votes

McAfee antivirus - California, Pittsburg - Will not restore my Antivirus

Posted: 2014-10-18 by    Bridget Stewart
Complaint Rating:  0 % with 0 votes
Back in April or May of this year i purchased a McAfee Antivirus for one year at 49.99. It last until approximately mid July and than told me my subscription is running out. I called the 888 number and spoke with someone with a very thick accent ( Indian) . They put someone on the phone from...

McAfee - Customer Service

Posted: 2014-09-22 by    cosnutmeridwow
Complaint Rating:  100 % with 1 votes
Purchased MacAfee 2 weeks ago.
Today, I had unwanted pop-ups on my pc.After speaking with the rep at McAfee I was told that pop-ups are not a virus.Per the customer rep - because I had downloaded a software/Visio with a recommended install rather than customized; unknowingly I had given...

McAfee Anti - Virus Software - Customer service

Posted: 2014-07-17 by    windows novice
Complaint Rating:  0 % with 0 votes
McAfee Customer Service scam

I don't know anything about Windows computers. I called McAfee when their anti-virus software was unable to install in my computer. After an hour on the phone with their call center (staffed by South Asians), they were unable to figure out why....

McAfee - South Dakota, Rapid City - Uninstall Remnants

Posted: 2014-03-10 by    the feral sage
Complaint Rating:  0 % with 0 votes
My first request and following complaint have gone unanswered by McAfee tech.support/customer service.
Both done within Feb-March 2014. I attempted email contact. I think I recall sending one in.
The 2nd time I initiated live chat, and as pictured below, was told I'd receive...

McAfee Anti - Theft - Texas, Grand Prairie - Computer Lock Out Reference_1211928453

Posted: 2013-11-15 by    Moderator7
Complaint Rating:  0 % with 0 votes
My laptop has been disabled by the McAfee Anti-theft Program. The computer shut down and displayed a black screen requiring a server code. After contacting the Intel Support team, the issue was elevated to the so called engineers (backend team). Once contacted, I was required to send the proof...

McAfee antivirus - California, Thousand Oaks - Unauthorized Credit Card Charge

Posted: 2013-09-04 by    Chris Emma
Complaint Rating:  0 % with 0 votes
Buyer Beware! When you purchase a Dell laptop with pre-loaded McAfee antivirus software (with a free trial period), Dell will provide your credit card information to McAfee. When the free trial expires, McAfee with automatically charge your card.

Before my 15 month free trial...

McAfee Mobile Phone Security - South Australia, Gawler - phone locked up by mcafee

Posted: 2013-08-26 by    pamela rita turner
Complaint Rating:  0 % with 0 votes
see previous submission.. phone locked..mcafee to stupid to know the are trying to email my pin number to 0430339058 email address esme59@gmail.com which is the phone they have locked me out of..gave them alternate email address hot.sox@bigpond.com pamela turner..all they did was then put robot...

McAfee Virus renewal - England, Devon - Unauthorised renewal of anti virus without any warning

Posted: 2013-07-09 by    Katheryn Hope
Complaint Rating:  0 % with 0 votes
McAfee have taken an unauthorised direct debit from my account, details of which i never gave them since the protection came with my computer. They did this without any warning that renewal was due. i was not going to continue with McAfee as i am not happy with the product at all. I am extremely...

McAfee Internet Security - Continued Unauthorized Yearly Credit Card Charges

Posted: 2013-06-17 by    jdoe13
Complaint Rating:  0 % with 0 votes
I used McAfee years ago and then completely cancelled my subscription about 4 years ago. I purchased their computer security suite... virus protection, etc. using my credit card. 2 years ago they charged me about $80 for an "automatic renewal" as they call it. I called and complained. They refunded...

McAfee total protection download - Indiana - False advertisement

Posted: 2013-05-14 by    shennema
Complaint Rating:  100 % with 2 votes
I went to McAfees website in January 2013 and downloaded protection for 1 year and for 1-3 computers for 29.99. After I entered my credit card information they charged my card 49.99 and sent me a rebate form but there was no advertisement for a rebate. The download did not work and when I contacted...

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