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McAfee Logo

McAfee

McAfee Inc.

2821 Mission College Blvd.
Santa Clara
United States - 95054
Customer Care
Phone:(888) 847-8766
 
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McAfee Complaints & Reviews

McAfee Total Protection - ILLEGAL MCAFEE ACTIVITY

Posted: 2014-11-14 by    RUTH GILBERT
Complaint Rating:  0 % with 0 votes
MY CURRENT MCAFEE SUBSCRIPTION TOTAL PROTECTION EXPIRE 11/29/2014. I ALSO HAVE A FREE INTERNET ANTIVIRUS THAT CAME WITH MY AT& T INTERNET PLAN FOR ONLINE AT&T.NET SERVICES. MY MCAFEE SUBSCRIPTION PURCHASE WITH MY DELL.COM CREDIT CARD WAS REMOVED AND REPLACED UNDER ANOTHER SERIAL NUMBER. I HAVE...
Complaint comments Comments Complaint country Canada Complaint category Security Services

McAfee antivirus - California, Pittsburg - Will not restore my Antivirus

Posted: 2014-10-18 by    Bridget Stewart
Complaint Rating:  0 % with 0 votes
Back in April or May of this year i purchased a McAfee Antivirus for one year at 49.99. It last until approximately mid July and than told me my subscription is running out. I called the 888 number and spoke with someone with a very thick accent ( Indian) . They put someone on the phone from...
Complaint comments Comments Complaint country United States, California, Pittsburg Complaint category Computers & Accessories

McAfee - Customer Service

Posted: 2014-09-22 by    cosnutmeridwow
Complaint Rating:  0 % with 0 votes
Purchased MacAfee 2 weeks ago.
Today, I had unwanted pop-ups on my pc.After speaking with the rep at McAfee I was told that pop-ups are not a virus.Per the customer rep - because I had downloaded a software/Visio with a recommended install rather than customized; unknowingly I had given...
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

McAfee Anti - Virus Software - Customer service

Posted: 2014-07-17 by    windows novice
Complaint Rating:  0 % with 0 votes
McAfee Customer Service scam

I don't know anything about Windows computers. I called McAfee when their anti-virus software was unable to install in my computer. After an hour on the phone with their call center (staffed by South Asians), they were unable to figure out why....
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

McAfee - uninstall

Posted: 2014-04-23 by    Diana Watson
Complaint Rating:  0 % with 0 votes
Dell installed McAfee on my home computer and it was fine but when I didn't want it any more I tried uninstalling it and I have files that I can not get rid of....
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

McAfee - South Dakota, Rapid City - Uninstall Remnants

Posted: 2014-03-10 by    the feral sage
Complaint Rating:  0 % with 0 votes
My first request and following complaint have gone unanswered by McAfee tech.support/customer service.
Both done within Feb-March 2014. I attempted email contact. I think I recall sending one in.
The 2nd time I initiated live chat, and as pictured below, was told I'd receive...
Complaint comments Comments Complaint country United States, South Dakota, Rapid City Complaint category Internet Services

McAfee Anti - Theft - Computer Lock Out Reference_1211928453

Posted: 2013-11-15 by    Moderator7
Complaint Rating:  0 % with 0 votes
My laptop has been disabled by the McAfee Anti-theft Program. The computer shut down and displayed a black screen requiring a server code. After contacting the Intel Support team, the issue was elevated to the so called engineers (backend team). Once contacted, I was required to send the proof...
Complaint comments Comments Complaint country United States Complaint category Other

McAfee antivirus - California, Thousand Oaks - Unauthorized Credit Card Charge

Posted: 2013-09-04 by    Chris Emma
Complaint Rating:  0 % with 0 votes
Buyer Beware! When you purchase a Dell laptop with pre-loaded McAfee antivirus software (with a free trial period), Dell will provide your credit card information to McAfee. When the free trial expires, McAfee with automatically charge your card.

Before my 15 month free trial...
Complaint comments Comments Complaint country United States, California, Thousand Oaks Complaint category Laptops / Notebooks

McAfee Mobile Phone Security - South Australia, Gawler - phone locked up by mcafee

Posted: 2013-08-26 by    pamela rita turner
Complaint Rating:  0 % with 0 votes
see previous submission.. phone locked..mcafee to stupid to know the are trying to email my pin number to 0430339058 email address esme59@gmail.com which is the phone they have locked me out of..gave them alternate email address hot.sox@bigpond.com pamela turner..all they did was then put robot...
Complaint comments Comments Complaint country Australia, South Australia, Gawler Complaint category Mobile & Cell Phones

McAfee Virus renewal - England, Devon - Unauthorised renewal of anti virus without any warning

Posted: 2013-07-09 by    Katheryn Hope
Complaint Rating:  0 % with 0 votes
McAfee have taken an unauthorised direct debit from my account, details of which i never gave them since the protection came with my computer. They did this without any warning that renewal was due. i was not going to continue with McAfee as i am not happy with the product at all. I am extremely...
Complaint comments Comments Complaint country United Kingdom, England|Devon Complaint category Unauthorized Charges

McAfee Internet Security - Continued Unauthorized Yearly Credit Card Charges

Posted: 2013-06-17 by    jdoe13
Complaint Rating:  0 % with 0 votes
I used McAfee years ago and then completely cancelled my subscription about 4 years ago. I purchased their computer security suite... virus protection, etc. using my credit card. 2 years ago they charged me about $80 for an "automatic renewal" as they call it. I called and complained....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

McAfee total protection download - Indiana - False advertisement

Posted: 2013-05-14 by    shennema
Complaint Rating:  100 % with 2 votes
I went to McAfees website in January 2013 and downloaded protection for 1 year and for 1-3 computers for 29.99. After I entered my credit card information they charged my card 49.99 and sent me a rebate form but there was no advertisement for a rebate. The download did not work and when I contacted...
Complaint comments Comments Complaint country United States, Indiana Complaint category Antivirus Software

Jeff Peterson, McAfee Executive - Arizona - This scam is from Jeff

Posted: 2013-03-08 by    spamscamhound
Complaint Rating:  0 % with 0 votes
CITIBANK INTERNATIONAL NEW YORK
DIRECTOR, FOREIGN OPERATIONS DEPARTMENT
ADDRESS: 87-11 QUEENS BLVD.ELMHURST,
NY, UNITED STATES 11373
 
OUR REF: CTBNYUS/BBU
DATE: 03/07/2013
 
FROM DESKTOP OF MR. JEFF PETERSON
CHIEF EXECUTIVE...
Complaint comments Comments Complaint country United States, Arizona Complaint category Inheritance Scams

McAfee - Renewal WARNING

Posted: 2013-02-23 by    UnhappyCafe1000
Complaint Rating:  0 % with 0 votes
Do not (repeat: DO NOT!) provide McAfee or partner DELL with any of your personal details, do not do McAfee project registering. I got charged annually and automatically by McAfee for an eight year old Dell laptop, initially I had signed up for five years McAfee protection - a reasonable lifespan...
Complaint comments Comments Complaint country Australia Complaint category Internet Services

McAfee - Texas - Autorenewal of Antivirus Software

Posted: 2013-02-19 by    Max Katz
Complaint Rating:  100 % with 1 votes
Check your credit card statements religiously! While doing tax preparation research, I found a McAfee charge for $73.58 for auto-renewal of their anti-virus software dating back to Nov. '12. I called customer support and got them to stop the auto-renewal, but was unable to get them to budge...
Complaint comments Comments Complaint country United States, Texas Complaint category Antivirus Software

McAfee Security Center - charges

Posted: 2013-01-26 by    lacord01
Complaint Rating:  0 % with 0 votes
bought the product from mcafee and kept it current & running.

received a virus on my machine that kept me from using the laptop.

when i called for help, they said they would help me for just $90.

Their software failed to protect my laptop and yet...
Complaint comments Comments Complaint country United States Complaint category Antivirus Software

McAfee Anti Virus Protection - renewed subscription

Posted: 2012-12-25 by    deepakbale
Complaint Rating:  0 % with 0 votes
Sir, i have renewed my anti virus subscription on 21/12/1 2 order no C S 1266865843. Still my computer is not protected and You are sending messages to renew the subscription.
I wrote a complaint 12 hrs back and no response from you.
What kind of services an International company...
Complaint comments Comments Complaint country Oman Complaint category Laptops / Notebooks

McAfee - Fraud

Posted: 2012-12-18 by    D Bo
Complaint Rating:  60 % with 5 votes
Even though I do not have automatic renewal and my downloaded products are well out of date, I have been debited against an old credit card that has expired by McAfee. Is this fraud? How many other people is this happening to who do not realize?...
Complaint comments Comments Complaint country United Arab Emirates Complaint category Computers & Accessories

McAfee - Texas - unauthorized renewal charge

Posted: 2012-11-14 by    f4ranch
Complaint Rating:  100 % with 1 votes
an unauthorized charge of $85.39 appeared on my bank statement from McAfee. I called customer service number 866.622.3911. I was informed that no charge or renewal of service appeared on my account and no one knew how to remove something that they couldn't show.appearing on the account....
Complaint comments Comments Complaint country United States, Texas Complaint category Credit Cards

McAfee - England, Greater London - Compensation Claim

Posted: 2012-10-18 by    Tiger Chase
Complaint Rating:  0 % with 0 votes
I know McAfee is a big professional company which is providing anti-virous support to the customers worldwide. Basing on this information and basing on good perception developed about this company I subscribe to this company's product. My laptop recently suffered from serious technical...
Complaint comments Comments Complaint country United Kingdom, England|Greater London Complaint category Antivirus Software

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