Menu
Write a review
File a complaint
Zayo Group Profile

Zayo Group

www.zayo.com

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Latest Reviews and Complaints

ComplaintsBoard
K
3:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Zayo Group Phone Service

I run a Healthcare Facility in Sweetser Indiana. Prefix 384 phone service.

Sweetser Phone Company is our provider.

Our phone lines are out 4 times per month. We run a healthcare facility with lives at stake. Zayo is the line provider to Sweetser Phone Co. Zayo is not providing us with consistent phone connections, which puts our patients health and safety at risk. We are not able to use cell phones at our reception area. We have to have business lines/extensions. This has gone on for over a year. Sweetser Phone Company always says there is nothing they can do, it is Zayo's issue?

Desired outcome: We have to have a workaround phone system to handle 911 events. Zayo needs to identify why all phones with 384 prefix goes out twice a month.

Read full complaint
Hide full review

Zayo Group Reviews and Complaints

Looks like Zayo Group has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review     Leave a complaint
Subscribe to receive notifications of all new customer feedback

Overview of Zayo Group complaint handling

Zayo Group reviews first appeared on Complaints Board on Jul 14, 2023. The latest review Phone Service was posted on Jul 14, 2023. Zayo Group has an average consumer rating of 1 stars from 1 reviews. Zayo Group has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service