Latest Reviews and Complaints
Phone Service
I run a Healthcare Facility in Sweetser Indiana. Prefix 384 phone service.
Sweetser Phone Company is our provider.
Our phone lines are out 4 times per month. We run a healthcare facility with lives at stake. Zayo is the line provider to Sweetser Phone Co. Zayo is not providing us with consistent phone connections, which puts our patients health and safety at risk. We are not able to use cell phones at our reception area. We have to have business lines/extensions. This has gone on for over a year. Sweetser Phone Company always says there is nothing they can do, it is Zayo's issue?
Desired outcome: We have to have a workaround phone system to handle 911 events. Zayo needs to identify why all phones with 384 prefix goes out twice a month.
Zayo Group Reviews and Complaints
How do telecommunications clients rate Zayo Group?
Zayo Group’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of telecommunications clients are dissatisfied with network solutions.
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Zayo Group complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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