Latest Reviews and Complaints
Phone Service
I run a Healthcare Facility in Sweetser Indiana. Prefix 384 phone service.
Sweetser Phone Company is our provider.
Our phone lines are out 4 times per month. We run a healthcare facility with lives at stake. Zayo is the line provider to Sweetser Phone Co. Zayo is not providing us with consistent phone connections, which puts our patients health and safety at risk. We are not able to use cell phones at our reception area. We have to have business lines/extensions. This has gone on for over a year. Sweetser Phone Company always says there is nothing they can do, it is Zayo's issue?
Desired outcome: We have to have a workaround phone system to handle 911 events. Zayo needs to identify why all phones with 384 prefix goes out twice a month.
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Zayo Group complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Zayo Group Legit?
Zayo Group earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Zayo Group. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Zayo Group's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Zayo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Zayo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Zayo Group and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Zayo Group. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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