Menu
Login
Hello YaheeTech,
I have still not received any reply from my problem below.
Your website quotes
"What if I received a damaged or incorrect item?
If you receive a defective, incorrect, or incomplete product, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us at [protected]@yaheetech.shop with your order number, contact information, and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.
Hello Yahee tech,
I need your help please.
On 12th November 2022 I purchased an Indoor Bike Trainer (model 591686 ) through Amazon.
The order number was # 026-629 code was [protected]
The trainer has some parts missing, so I have not even used it yet.
on your website it says contact you with some pictures of the missing parts and you can send them to me.
I know it is a fairly long time since I bought the trainer, today is 29/06/2023 and I purchased on 12/11/2022
I have not used the trainer (can't even build it as parts missing) because I have been very ill since purchasing, in and out of hospital.
Thankfully I am now well again and wish to try and get fit/use my Indoor bike trainer.
Could you please send the 4 missing parts to me so that I can build it the trainer and start using.
the part numbers missing are 5,6,7,8 from page 3 of 12 from the assembly Instructions.
the pictures are below of the parts that I have together with a picture of the 4 parts that are missing from the assembly instructions.
Desired outcome: I need the missing parts to build the product so that i can use it. I have still never even used the product as cant build it to use it.
