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CB Window and Door Installation Window Concepts of Minnesota Complaints #2-21
Window Concepts of Minnesota

Window Concepts of Minnesota review: No response from customer service

J
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11:22 am UTC
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We had 4 windows installed in June of 2025 and I wrote a praising review concerning the product and installation. Recently a trim strip running the full length along the bottom of the window came loose and is bowing. I sent an email with a picture to customer service asking if they could fix this problem. I also called them, but after 3 weeks we have not received a response. I called and left a voice mail with the General Manager Greg Ramel but have not heard back. I am extremely disappointed and would not recommend Window Concepts because of this.

Recommendation: Beware. Customer service does not exist.

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