Menu
CB Business and Industrial Review of Wheelz And Grillz
Wheelz And Grillz

Wheelz And Grillz review: Lies and rude service 1

E
Author of the review
2:33 pm EST

I recently purchased a new wheel from the company wheelz and grillz based out of pheonix, AZ. they gave me nothing but the run around, the shipping manager named tim was trying to be helpful at first but then after calling numerous times and was sent to voice mail, cause they never answer their calls or return messages i got to speak with a human! on the 15th day when they told me it would be here in 7 i called and he got on the phone with a raised voice told me i needed to have patience and that hes not the one who broke my wheel and i wasnt his only client. he spoke down to me because i was a woman dealing with car issues. even though i didnt spend thousands of dollars with them i was still a customer and deserve repect when i spending my money with them! if for any reason you have to do business with them i advise you to expect the process to be very slow takes about 5 weeks to get anything from them and what they offer online doesnt mean they actually have it but they dont tell you that before they get your money. i will never do business with them ever again and will advise all my clients, friends family and all my facebook friends never to use them for anything.

1 comments
Add a comment
A
A
Anonymous100021
Hagerstown, US
Mar 21, 2013 4:40 pm EDT

NEVER USE THIS COMPANY! I placed an order through their website for a rim i needed in january. Two weeks passed and I heard nothing from them about shipping. I called them up and they told me they were "about to contact me" because they don't have the rim I ordered from their site, and tell me I must have meant to purchase a different rim. supposedly the same rim model and it cost more. I get the rim––two weeks later, and its the wrong rim. When I called them to let them know their guy Tim gives me a lecture about rims, yells at me and degrades me, tells me to f***-off and hangs up on me. It took until the end of march to get a refund back and they stole 100$ under the some false return policy pretext, so I didn't get all my money back and have no rim. Unfortunately They got me but hopefully people will see this warning before you do business with this place.