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This the worst host provider I have ever seen. Stay away.
My site continuously kept loosing connection with mysql. 4-8 times a day and would not reconnect until I contacted support to have them restart the mysql service. I have an ecommerce account, so not one of their cheap packages.
There is no telling how many times it went down that I didn't catch, or how long it was down until I did catch it down. 99% uptime is a joke with this company.
This continued for over 4 weeks. it then took me 2 weeks to find another host and get my site relocated.
I prepaid for a year and doubt I will see a refund so it will become a test host now for other software. thats all it's good for.
If you want headaches, this is the company for you.
Utterly appalling company, with half trained support staff and flaky back end practices. Even the telephone number on their UK website doesn't exist - rip off Britain's got it's moneys-worth with this outfit! I finally asked them to cancel the deal and change my IPS to another provider - and all they wanted was more money to let me go. Utter shambles - avoid!