Watchshopping.com
reviews and complaints

Super service, speed and filled an order when no one else could or would.

Excellent pricing and excellent service! I made a mistake in my address and they were able to re-route the shipping very quickly.

We ordered a Tag Heuer watch for our son's graduation. It arrived within the time promised to us and was in perfect condition. He loves it.

STAY AWAY. THEY SAY ITEMS ARE IN STOCK THAT ARE NOT. CHARGE YOUR CARD IMMEDIATELY NOT WHEN IT SHIPS. IF YOU CANCEL DUE TO THE *** THEY CHARGE YOU AN 8% FEE.

Really great inventory, price, and service. Staff was very helpful correcting the incorrect delivery address I gave them. Wouldnt hesitate to order from them again.

Order an Omega for my husband. Awesome customer service. Frequent emails with updates. Product came as described with all paperwork. Husband loves it! Looking forward to future business.

be VERY careful with their return policy, which for watches under $500 is buried way under the SPLASH screens of HASSLE FREE RETURNS! they won't honor a return even as we cancelled a mistaken purchase just as it was being shipped. just wouldn't honor it. not even take it back with a restocking fee. it's an easy mistake to make. i actually wondered if they are a scam. very hard to contact them too

I ordered a Nomos Tangente 35mm for my wife's birthday. *** S was very friendly and communicative during this process. I requested that WS hold the shipment until we returned from our trip, and *** happily put this through for us. The delivery was immediate and the watch itself was fantastic. We are very happy with the order. The customer service from *** was great and we appreciated *** after as well.

is Absolutely perfect for this job!?I ordered a Burberry watch for my sons 30 th Birthday at the last minute. (3 days before the Party) *** Promised it would arrive on time! She gave me updates and notifications so I would not have to worry! The Quality and Craftsmanship is beyond my expectations! The Burberry packaging Is Custom and meticulous like I have never seen before! 5?s to *** for Recognizing and retaining employees like ***!

Great product and seller! I received a fully packaged and sealed, new watch just like when you buy it at an Authorized Dealer: the protective film was on the watch/ bracelet and the crown was still 'screwed' in from the manufacturing process. All communications with the seller were very quick and helpful. Their business model seems to be to source new watches internationally, probably taking advantage of local discounts and exchange rate fluctuations and to resell at a margin. My watch for instance was sourced in the Nordic European countries. Overall very good experience.

This company is desperate for money, they have outrageous fees to return an item, in addition it takes an extremely long time to receive an item once it is purchased. Difficult to reach a live person to discuss purchase or dissatisfaction with a purchase. They indicate in their adverstisement that you can return and item for any reason, but they questions you about why you are returning then advise you that you have to pay an significant amount to return the item and have to pay for postage to return item. I would never ever purchase anything from this business and highly recommend that you do not purchase from this company. They do not stand behind their product and or desperate for money to charge an outrageous "restocking" fee. My rating of this company is 0. Extremely Poor!

Hello to all customers thinking buying from this seller. This is my experience. I recently purchased a watch from watch Shopping. The watch was a Swiss-made watch. They informed me that there was a malfunction with the original watch so they had to send me one from the manufacturer instead. When they sent it, tracking showed the item it was coming from Hong Kong, China. At that point I reached out to the original watch manufacturer to see about item stock as well as some advice. The advice they gave me is to proceed with canceling that order and go to an authentic jeweller as, this company was not one on their list. When I reached out to cancel my order, Watch Shopping went radio silent. Very poor communication. Then, I get an email saying they are going to charge me more than double for a restock fee when the item was never located in their facility in the US, nor did I even receive it. This was an ongoing process for three to four days. The overall experience with this store was very poor. I have a collection of over 30 watches and this is by far the worst experience I've ever had, as well as a huge waste of time.

I ordered a Hublot Classic Fusion *** GT Carbon watch from ***. It was my first time ordering from them and I didn't know what to expect. MSPR on my watch was almost 29k and they had it listed for 22,8k which I mean come on, that's a smoking deal. I asked a few questions on their website and got quick answers, all watches are new and unworn which is exactly what i wanted. So I went through with it and ordered the watch! The company emailed me and even called me right after the order telling me the watch was shipping in a couple days to their company from the manufacturer. Well after two days i noticed on their website the price had gone down as there was a father's day flash sale. The watch was about $1k cheaper now! I contacted customer service and they actually refunded me $1,000 to make up for the sale which was now going on. Even though their site says the price may change at any time, they still honored my purchase and the discounted price. I was blown away. The watch arrived next day air after they got the watch, and I tell you what, this watch is AMAZING! The packaging was fantastic, and the watch and box and warranty were all there. I contacted Hublot and started my warranty, and every thing actually worked out to plan if not even better than i would have expected. Due to their customer service I will absolutely be shopping with them in the future and I will be recommending them to all my friends who like watches. They are a fantastic company and very accommodating when they did not have to be. 5 Stars!