I had permanent eyebrows done back in September 2021 and at that time Vivian told me they would last at least a year maybe more, I paid $300.00 for this service. First of all the eyebrows are not even and I mentioned it to her at my follow up appointment 1 week later, she said nothing about it and had no explanation. 2nd the eyebrows are now fading in spots and its looks ridiculous. I called her on Friday April 22, 2022 and explained my concerns and she told me to come in Monday April 25th. When I got there she said it would cost me an additional $100 for her to fix the problem and she said peoples skin pigment and people with diabetes an other health issues could cause the problem. I don't have diabetes or other health issues and I don't know what skin pigments mean.
Ended up she would not fix it unless I an additional fee.
Desired outcome: I feel that since it is under the year timeframe she quoted, she should fix it (fill in the bald spots) at her cost or reimburse me for the misrepresentation she quoted to me.