Vision Direct UK
reviews and complaints

Visiondirect is the best place to buy contact lenses online. They have great delivery and the prices are unbeatable. I always use Visiondirect to buy my contact lenses because they have the best deals. I've even called their customer care a few times and they are always very helpful.

I love how easy it is to order from Visiondirect. The website is user-friendly and I can quickly find the contact lenses I need. Plus, the delivery is always fast and reliable. I never have to worry about my lenses arriving late or damaged.

Another thing I appreciate about Visiondirect is their customer care. Whenever I have a question or concern, I can call them and they are always happy to help. They are knowledgeable and friendly, which makes the whole experience even better.

Overall, I highly recommend Visiondirect to anyone who needs to buy contact lenses. They have great prices, fast delivery, and excellent customer care. I will definitely continue to use them in the future.

I recently purchased a pair of lenses and some eyeclear drops from Vision Direct UK (visiondirect.co.uk) and I have been ordering from them ever since. The quality of their products is top-notch and they always deliver on time. I have never had any issues with my orders and their customer service is always available to help if needed. If you need to contact their customer care number, you can find it here: https://www.helphum.com/company/vision-direct/. Overall, I highly recommend Vision Direct UK for all your eyewear needs.

I gotta say, Vision Direct UK is a pretty solid company. They don't mess around when it comes to processing orders - they get that stuff done quick. And let me tell you, their customer service is top notch. They go above and beyond to make sure you're happy with your purchase.

Now, I will say that shipping from the UK to the US can be a bit slow. But hey, that's just the way it is sometimes. But the good news is that even though it takes a little longer to get your stuff, they're still super accommodating and willing to help you out if you need anything.

All in all, I'd definitely recommend Vision Direct UK if you're in the market for some contact lenses. They're a reliable company with great customer service. And who knows, maybe they'll even surprise you with a little something extra in your package.

I've used Visiondirect.co.uk a few times now and I gotta say, I'm pretty impressed. Every time I've ordered, my stuff has arrived the very next day. Even during the recent cold snap, when I was expecting a delay of a day or two, my contact lenses still showed up right on time.

I gotta give a shoutout to the Royal Mail posties too, who braved the weather to deliver my order. It's nice to know that there are still people out there who take pride in their work and go above and beyond to make sure their customers are happy.

Overall, I'm really happy with my experience with Visiondirect.co.uk. The website is easy to use, the prices are competitive, and the delivery is lightning fast. I'll definitely be using them again in the future.

So, I had a bit of a mishap with my order from Vision Direct UK (visiondirect.co.uk). I accidentally ordered the wrong axis for my contact lenses, and I was pretty bummed about it. But, I decided to give them a call and see if they could help me out.

The person on the other end of the line was friendly enough, but they told me that I shouldn't accept the package when it arrived and that I should return it to the sender. I did as they instructed, but that's where things started to go downhill.

Months went by, and I still hadn't received a refund for my order. I tried contacting customer service multiple times, but I never got a response. I was starting to get pretty frustrated.

I mean, if they couldn't handle the problem within 5 minutes of me placing my order, then why should I have faith that they would be able to refund my money? It just didn't make sense to me.

So, my advice to anyone thinking about ordering from Vision Direct UK is to beware of their customer service. They might be friendly when you're placing your order, but if something goes wrong, don't expect them to be very helpful.

I've been using contacts for a long time now, since the 80s to be exact. So, I know a thing or two about buying lenses. And let me tell you, I'm so happy I stumbled upon Vision Direct UK. Their prices are super competitive, and even my optician from a big chain store told me that I'd be better off buying online from Vision Direct because they couldn't match their prices.

But it's not just the prices that are great, the delivery is super quick too. I ordered my lenses on a Monday afternoon and they arrived the very next day, on Tuesday. That's what I call speedy service!

Now, I have to admit, I did have one issue with my lenses once. But the customer service team at Vision Direct were amazing. They immediately replaced the defective batch, even though I had already worn two pairs trying to "work through" the problem. And they did it all without any fuss or quibbling.

So, to sum it up, Vision Direct UK has got it all - great prices, quick delivery, and excellent customer service. What more could you ask for? I highly recommend them to anyone looking for quality lenses at affordable prices.