Vioderm reviews and complaints
want to Cancel future orders
I tried the free trial offer and do not want any further orders but my
Credit Card was billed on 5/12/10 of $69.99 and I can not afford to
make that kind of payments. I would like to dispute this transaction
and would like my money put back into my account as I did not want
any further orders because it caused a severe break out of my face
after I tried your Product.
Sincerly,
Almira Gerry
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized billing
Ordered a FREE sample of vioderm... the shipping charge was $6.95.. wel low and behold a credit card shrge of $79.95 appeared on my statement.. i contacted the company who told me that they sent not only an invoice but a return policy.. NO they did not.. there was nothing in the manilla envelope but the product.. they went on to tell me that it was past the time i could return for a full refund.. so they would adjust the charges to $44.95 and cancel any further shipments.. well hells bells I only ordered one damn FREE sample.. suffice it to say my c.c cancelled the card and are issuing me a new card sans any fraudulant charges.. Buyer be ware when on those sights that offer free stuff for tryiing certain products for a small shiiping fee... shame on you all!
The complaint has been investigated and resolved to the customer’s satisfaction.
scam
i agreed to four trial products one of them being vioderm, i sent three of them back again one of them being vioderm before the 30 days and that was the end of the story i thought until i get a letter from a collection agency stating vioderm attemted to reach me numerous times with no luck and apperently they never received the product back.but they never called any of my three tel. numbers, emailed, faxed or just plain mail me a letter.So, i call all the other companies and they received the other products just fine. so i called back vioderm and tell me the first dumb thing i did was not get tracking numbers and receipts.and might i add they waited eight months to do any of this. i would like to know if anybody else has gone through anything like this before and if so please email @[protected]@comcast.net.
The complaint has been investigated and resolved to the customer’s satisfaction.
When you signed up, you would have had to agree to the Terms and Conditions that were posted on the website. If you read the terms, it states that you will be enrolled in a membership. It also states that there is a charge for keeping the trial shipment. This companies practices are not illegal by any means. The policy is there for customers to view. It is the customers responsibility for reading it. So as for your question of "who gives them the right to steal money for our acct", it is not stealing, and you yourself gave them the right to take the money. Keep in mind, when you go to the bank, they do contact the company that you are trying to dispute with, and once the company explains the terms to the bank, you will most likely lose the dispute. It is much easier to try to work with the company. Companies give discounted products away all the time as a way to get their products in front of customers. Others almost exclusively sell memberships with an deal up front (check your cell phone contract lately? how much did you pay for the phone?).
Buyer beware before you click!
My first tid bit of advice would be that when you are shipping something ALWAYS get a tracking number or postal receipt. It is very easy for packages to get lost in the mail. It happens everyday. It is not the companies responsibility to contact you and let you know that the box did not arrive at the warehouse. You probably should've checked with the company to see if they did receive the shipment. In this day and age, you can assume nothing.
Took money from my visa acct
I ordered a $1.00 trial sample and received it for $4.99 with shipping and did not like it. Then I see they 3 weeks later they charged my acct for $59.99 and said I now have a membership with them. I told them when I ordered the trial I did not want anything else. How can they charge me anyway. Now I have to take my time and write letters to my bank to get this taken off.
VIODERM AND OTHER COMPANIES SHOULD BE FINED OR EXPOSED FOR THIS POLICY. WHO GIVES THEM THE RIGHT TO STEAL FROM OUR CREDIT CARD ACCT.
SIGNED
GOLDEN
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a sample of this product 8/4. After a number of phone calls to my back about attempted charges that evening I called 8/5 and cancelled the order. I received a cancellation email.
On 8-20 they charged my credit card 69.00. I have had to cancel the credit card and Vioderm refuses to refund the money. These people are complete crooks!
I ORDERED A 14 DAY TRIAL ORDER OF VIODERM.. THEY CHARGED MY VISA AND NEVER SENT ME THE VIODERM PRODUCT... BUT WANNA SEND A BILL FOR $79.99 I HAVE TO PAY BEFORE I CAN GET THE PRODUCT...AND WHO SAYS I'LL EVEN LIKE THE VIODERM... AND WHEN YOU TRY TO CALL YOU CAN'T GET THROUGH... WHAT A SCAMMING BUSSINES THIS IS... I WANT MY MONEY RETURNED!
Vioderm took money out of my account., without permission and agreed to credit my account and they(Vioderm) hasn't done so yet
My credit card was charged $59.99...never ordered this product and never received it.
I also found a charge on my credit card bill for $69.99 that I have no recollection of making. When I called about it they told me "too bad" you're stuck with it. I don't have the product (Vioderm) and don't believe I ever did. I would never have neglected to return something that might cost me all that money.
I never ordered this product or even heard of it & a charge showed up on my account. Plus the number I called has been disconnected. What a suck [censor] company
Once you returned the product did the charges stop and shipments stop?
I returned my trial order. I was unhappy with the product and don't expect to see anymore charges on my credit card. I sent it to
Vioderm
2800 A Concord Road
York, PA 17402
plz cancel
i would like this taken off my card & cancelled plz. nora slack [protected]
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