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verison review: unauthorized transactions 3

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Author of the review
12:29 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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On January 1 I closed my studio at 16-23 River Rd. Fair Lawn NJ and made all calls canceling all utilities, including Verizon service, But they did not cancel my account and kept charging it for the increasing amount of money. Only now I discovered that ACH charges was Verizon unauthorized transactions on canceled account. I call to Verizon and asked why my account still active, no explanation was offered. I was told that they going to cancel my account as of today 07.12.2012. Please cancel all of this transactions from Verizon and reimburse all the money for 01.22 in an amount of $63.09, for 02.22 $63.10, for 03.23 $63.10, for 04.22 for 63.06, for 05.23 for $63.05, for 06.22 for 72.67.
06/22/2011 VERIZON DES:PaymentREC ID:[protected] INDN:SKIN
RECHARGE LLC CO ID:9783
-$72.67

05/23/2011 VERIZON DES:PaymentREC ID:[protected] INDN:SKIN
RECHARGE LLC CO ID:9783
-$63.05

04/22/2011 VERIZON DES:PaymentREC ID:[protected] INDN:SKIN
RECHARGE LLC CO ID:9783
-$63.06

03/22/2011 VERIZON DES:PaymentREC ID:[protected] INDN:SKIN
RECHARGE LLC CO ID:9783
-$63.10

02/23/2011 VERIZON DES:PaymentREC ID:[protected] INDN:SKIN
RECHARGE LLC CO ID:9783
-$63.10

01/24/2011 VERIZON DES:PaymentREC ID:[protected] INDN:SKIN
RECHARGE LLC CO ID:9783
-$63.09

Thank you for your help.
Natasha Gradov

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

3 comments
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kelliher cowden
Brooks, US
Aug 21, 2010 2:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

verisn has called me for a bill I refuse to pay, every day 8 or more times a day for the last two months. They will never leave a message. How can I get them to stop?

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hany
, US
Dec 25, 2008 12:46 pm EST

I tried to send message saying I didn't want this service. The message came back saying command not recognized. I need to stop this automatic renewal of CSW subscription immediately.

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CM1986
Winnipeg, CA
Aug 21, 2010 3:54 pm EDT

Call Verizon directly by going through their website to get the phone number for your state if its not on your caller ID.