VCA Animal Hospitals

Brought a dog in here the other night that had extensive damage, they took the dog back and did procedures I didn't even know they were performing. The dog I brought in was a older male, he was in shock, clearly in alot of pain. Puncture wounds all over from head to toes. The pitbull I saw attacking him even broke its tooth off in the poor dogs leg.. Now when I brought the dog they didn't want to speak to ME about the dog, but the friend I had coming who said she MIGHT have a rescue that could help. Hello guys, it was 1 AM who would be up to help?! when she arrived they came in and said they gave the dog an IV, capstar, and fetanyl. Then proceeds to tell us the dog would need over $2, 000 to get it to feel well. I did not have money, they knew that. So they suggested euthanizing... Which is not what I wanted to hear but they said it was the best solution because the dog was in PAIN.. So we agree to it. Another tech comes in saying the need the money NOW, my friend told her I'm giving you the OK euthanize th dog!H He's laying there in agony, but no they were all about the money after we clearly stated it will be covered! SO then she gets all rude with my friend and saying there was a miscommuniation blah blah blah. After the whole ordeal the tech had the nerve to call the cops on her saying she was calling them names. NO all she said was they 'were f______' mean for making the dog lay there in pain. Now here what gets me... After she paid $160/$360 they were super nice, and they apologized TO ME. What the heck? They were telling us there was no way they were going to wait til 8 to get the funds for the dog from people calling in, i understand since it was so late.. But after we left I had people call in to pitch in for the vet fees and they said "OH, sorry have to call in at 7:30 and make the payment." WTF? So what if we had the funds from callers? Would they also tell them to wait til 7:30 to put the money in and possibly help this dog?! So hypocritical... They are RUDE here, talk crap when they step out the room, hello... you have thin walls. we hear it all. Even heard you throwing the poor dogs body into a damn trash bag on the floor. Never come here if your a worried pet owner, they show no patience, underatanding, or empathy. Horrible service.