Pizza Hut

On April 16, 2021, I ordered a Supreme Pizza from Pizza Hut as I do every Friday for carry out. This is the first time we have ever had a bad experience. I told them I would be there to pick it up at 5:00. I get there at 5:05 and the gal says oh it'll be about 15 minutes. I said so they just are putting it in the oven? Oh, no I think it might almost be done she said next. So I waited and another gal came up and asked me if I could be helped I told her my name and order. She grabs it out of the warmer! So it was done when I got there and I waited 10 minutes for nothing. The pizza was over done, tough with not very many toppings on it! So I get home and serve it up to me and my husband. It's cold, we warm it in the microwave, then I find a hair in my pizza! Ugh gross it's not mine. Then my husband finds a hair in his and he's bald! Disgusting I can't eat the rest of it! So gross. Why have restaurants gone away from hairnets? There not more gross than finding hair in your food.