White Castle reviews and complaints 1
View all 381 complaintsWhite Castle - Cold fries, no drink,
July 25, 2023 at 5L22:06 pm Sale#[protected] TM#1909 Register #5 TO GO
My son arrived in Kenosha, (travelling from Kuwait) O'Hare - Coach Bus to Kenosha, and the first stop he asked for was White Castle... thinking about them while inflight. Well needless to say it was a bitter disappointment. He placed the order, asked for extra mustard and extra onions (you could barely see them on the burgers), ordered a drink (which he never did get) the bag with his order say by the window with person inside for about 15 minutes and when he finally received his order the fries were already COLD. There is something wrong here when the customer is not getting what he asked and paid for plus letting the the bag sit, letting the food get cold. Evidently there is no supevision over these servers.
Latest White Castle Reviews
gave me the wrong order and was a attacked White Castle coffee put back in stores. Food burnt and the time it took to get it. Customer service Very slow service, hamburgers not prepared fresh or as ordered.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!