BioLife Plasma Services

905 Darby Dr, Bellingham, WA, 98226, US
Thu 6:00 am - 7:30 pm Working Hours
Sun:8:00 am - 3:00 pm
Mon:9:00 am - 7:30 pm
Tue:6:00 am - 7:30 pm
Wed:6:00 am - 7:30 pm
Thu:6:00 am - 7:30 pm
Fri:6:00 am - 7:30 pm
Sat:7:30 am - 6:30 pm

Reviews and Complaints

Biolife Plasma Servicesnot being able to donate

My brother has been donating for extra cash... So, I thought i'd give it a try... So, I scheduled appointment, then had to reschedule it 2 or 3 times... So, today (sept. 20, 2019 @ 1 pm) because of my work and also being nerves about it... So, today was my day, to be a big girl and donate... But, had to sit after being checked in... Waiting for 2 managers to assist me to a office... Where they said I couldn't donate and couldn't tell me why!!! But, sat there for 20 minutes while they played on there computer... Just to give me a piece of paper that didn't say [censored]...
I'm really pissed... I took half the day off from work... And, still have no answers...

Biolife Plasma Servicescustomer service/management

I was trying to donate plasma on Friday March 22nd at 7:20pm. I was instructed to complete a physical upon arrival at the kiosk and answered all questions accordingly. Only 3 answers needed to be changed. I talked to a lady in the back and she said "it's too late to do a physical and that we needed to do it another day. But everything should be ok as far as donating today." She then sent me to get my vitals done. I passed all my vitals and was ready and willing to donate. They attempted to bypass the physical since it was determined that I could return later to do it. However, they did NOT allow me to donate because the lady who performs the physicals accidentally denied my physical. Therefore, I missed out on being able to donate for the $20 on Friday and I am now unable to get my $70 donation on Sunday because the staff messed up on their end. This is unfair to say the least. I would like to get some kind of resolve for their mistake.