Woodforest National Bank reviews and complaints 1
View all 258 complaints
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Woodforest National Bank has left an official reply on this complaint.
Woodforest National Bank - Would not return an overdraft charge.
7/19/2023 at 1200 pm
San Benito Texas
Would not return an overdraft charge that was due to a hack stealing our card number. Went to the local branch and manager assured the funds would be returned the next day, didn't happen. Also while clients were waiting for help, Retail Representative was flirting with female staff, laughing and giggling, then he looked up after 4 minutes and called the next person. This was at San Benito Texas Branch.
Desired outcome: Better customer service
Resolved
This complaint has been resolved automatically due to user's inactivity.
Woodforest National Bank customer support contacts
We hear your frustration. We'd like to get a few more details. Can you send an email to CustomerAdvocacy@woodforest.com with your contact information so we can reach out?
We have received your comment. Thank you!