Pizza Hut

I placed an order [protected] on the 25th at the Krum, TX location, and the whole experience was terrible! We got an ETA, showed up to carry out, and waited 15 mins PAST the max wait time, just to find out the food was sitting in the warmer the entire time and not one person in the store was paying attn. Every few months it seems like management and staff are replaced. No one is ever the same. There was no manager in the store, bcz he was out delivering pizza, even though I counted at least 5 delivery ppl come and go while we waited. The place was disgustingly dirty. It looked like the counters and floor haven't ever been cleaned. No one apologized when they finally gave us our food, they just laughed and acted in the most unprofessional way I've ever seen. Every time we eat there we end up with stomach issues in our house, so I wouldn't be surprised if it's food poisoning since the place is filthy, employees look dirty, and hygiene is a serious concern. We try to not eat from there much, but it's the closest pizza place from our rural community. We have eaten from other locations and NEVER had these issues so I am certain the problems all lay in this one branch. I am highly disappointed that this is who is representing your company and seriously
suggest you investigate for other violations. We will never eat from this location AGAIN!

Tracy Blunk