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CB Car Dealers Ford 6445 Southwest Fwy, Houston, TX, 77074, US
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Ford
reviews & complaints
Ford company logo

Ford

6445 Southwest Fwy, Houston, TX, 77074, US
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1 complaint
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Website
www.ford.com
Phone number
+1 (281) 588-5000
Category
Car Dealers
Working hours
Mon
8:30 am - 9:00 pm
Tue
8:30 am - 9:00 pm
Wed
8:30 am - 9:00 pm
Thu
8:30 am - 9:00 pm
Fri
8:30 am - 9:00 pm
Sat
8:30 am - 9:00 pm
Sun
Closed

Ford reviews and complaints 1

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12:52 pm EDT

Ford - vehicle not being serviced

Dear Ford,

I purchased a 2017 Ford F-150 platinum about 2 months ago, and took it in to my local Ford dealership for a check engine issue i was having. After examination they determined that i had an issue with my transmission and a part needed to be ordered. I told them to go ahead with the process and order the faulty part so my vehicle could be repaired. It has been over a MONTH now and they have yet to receive the parts, let alone start working on the vehicle. I would either request that my vehicle be immediately fixed/returned, or Ford should let me trade in my vehicle that is having issues for a truck equivalent to the value of mine. This type of service is unacceptable.

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