Mr. Rooter

I paid $205 for Mr. Rooter to repair a clogged pipe. Nine days later it was clogged again. Instead of an apology and immediately repairing, they made excuses and told I would have to pay them again to repair. I was told I had bad pipes and no warranty for the work they did. Nine days, really? Horrible company and customer service. Any and all companies stand behind their work after 9 days.

Mr. Rooter came to clear a clogged drain. Found that it was a tree root encroaching the pipe. Went down the wrong clean out to clear it and broke a pipe inside the house. (slow leak) didnt want to come back out to see their shotty work. Denys it was their fault. I have them admitting they went down the wrong clean out on the ring doorbell.
Called another plumber and they said they are 100% sure it was from the snake. Mr. Rooter said it would be impossible to snake to the kitchen area with what they had, said they would of had to snake through the upstairs master bath and back down to the kitchen and that the pipes are too small for the snake to go thru. The second plumber that fixed the problem had no problem going straight back with the camera... lies by Mr. Rooter. God sees all.