Menu
Write a review
File a complaint
CB Travel and Vacations Candlewood Suites 17525 St Lukes Way, Conroe, TX, 77384, US
Candlewood Suites company logo
Candlewood Suites
reviews & complaints
Candlewood Suites company logo

Candlewood Suites

17525 St Lukes Way, Conroe, TX, 77384, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
ComplaintsBoard
K
7:53 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Candlewood Suites - Unclean and unhelpful

I went down to get coffee and there is a mess all over the counter and nothing is filled. No lids, No creamer. No cups. I went to the counter twice with an hour in between both times no one was at the desk.. There is a note saying they stepped away, yet I hear a mouse clicking behind the counter. I said "hello" and was ignored. If this is the service I will continue to receive, then I'll choose somewhere else to stay.

Desired outcome: Get the staff to clean, fill and assist people.

Read full complaint
Hide full review