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CB Travel and Vacations Candlewood Suites 17525 St Lukes Way, Conroe, TX, 77384, US
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Candlewood Suites
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Candlewood Suites company logo

Candlewood Suites

17525 St Lukes Way, Conroe, TX, 77384, US
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7:53 am EDT
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Candlewood Suites - Unclean and unhelpful

I went down to get coffee and there is a mess all over the counter and nothing is filled. No lids, No creamer. No cups. I went to the counter twice with an hour in between both times no one was at the desk.. There is a note saying they stepped away, yet I hear a mouse clicking behind the counter. I said "hello" and was ignored. If this is the service I will continue to receive, then I'll choose somewhere else to stay.

Desired outcome: Get the staff to clean, fill and assist people.

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