Aspen Dental reviews and complaints 1
View all 1630 complaintsAspen Dental - extra charge for unnecessary procedure
Buyer beware! I made a reservation for a cleaning and was quoted $57. I told them wait a minute under my plan the cost is $29. I asked for the four digit code to verify with my Carrington 500 carrier.She read me two sets of four digit numbers. I asked how come you're giving me two procedure numbers? She mumbled it's cleaning and mumble mumble. I asked several times what was that last part you said? She finally admitted it was for fluoride! I told her excuse me I only wanted a cleaning. She gave me her song and dance for a spit and rinse! Very sneaky! Know beforehand what you're getting into! Fluoride can be taken cared of with a daily mouth rinse from the drug store!
The complaint has been investigated and resolved to the customer’s satisfaction.
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