Menu
CB Auto Parts and Repair Stores Tire Kingdom 4626 Clark Rd, Sarasota, FL, 34233, US
Tire Kingdom company logo
Tire Kingdom
reviews & complaints
Tire Kingdom company logo

Tire Kingdom

4626 Clark Rd, Sarasota, FL, 34233, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 7:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
R
3:23 pm EDT

Tire Kingdom - service given multiple times

On 3/17/20 I went to tk in sarasota, fl store # 61016 for new tires and rattle of drivers side front end. Was told I needed tires as expected, also needed lower control arm with tie rod and alignment. So be it, not surprised, I asked should I do both sides while I was there and being my car had 94, 353 miles. Was told no drivers side is fine, 2 days later I went back to store due to car pulling to right, was told they could explain why, but that the alignment was off, was re aligned for free. Car was still pulling to right after I left store, also rattle on passenger side front now. I could not get back to store to rectify issue until following tuesday (3/27/20), was told after examination of car that tie rod end installed by them had hole.in it and that sometimes they faulty parts, also the boot over my cv shaft had a hole in it and that cv shaft needed replacing, also passenger side front needed control arm and tie rod end. I asked how that was possible being they examined car a week earlier and said it was fine. Was told that happens after car is driven for days sometimes. Mind you I had only driven my car 103 miles since initial fix. Original bill$1964.30 second bill $1235.87. Not accecptable that car needed another $1235 of work after being told it was fine 103 miles ago, major suspension parts surely cannot go bad in 103 miles. After I expressed frustration at major issue being told I had 103 miles later, when being told initially that side was fine manager took $30 off my bill, then did not get my car back due to wrong parts being delivered multiple times for another 4 days. Customer service horrible, staff was polite but trying to insult my inteligence by saying it was normal for those parts to go bad so soon.

Read full review of Tire Kingdom
Hide full review
ComplaintsBoard
J
7:40 am EST

Tire Kingdom - oil leak after oil change

On Wednesday JAN 16, 2019, I visited Tire Kingdom on Clark Rd in Sarasota Fl for an oil change. The day after the change, I noticed oil spots on my garage floor. I called the manager and he had the car towed back to the shop. Later in the day, they called to say that the car was ready and that the issue was spilled oil on the drip pan during the change. They further said that it was cleaned.

Yesterday Jan 22, I noticed additional oil spots on the garage floor and after checking the oil, noted that it was down by 1 quart. This morning, I brought the car back to Tire Kingdom and asked for the manager. One of the service managers said that he was not in. After checking the car, the mechanic said that he replaced the gasket around the drain plug and cleaned the drip pan and surrounding area.

When I returned home, I checked under the car and guess what, there was oil dripping still!

Not sure where to go from here, other than bring the car to a Hyundai dealer.

James A Roberson
[protected]
[protected]@comcast.net

Read full review of Tire Kingdom and 1 comment
Hide full review
1 comment
Add a comment
D
D
deana64
, US
Apr 15, 2019 10:53 am EDT

that has happened to me twice. both times I went to get an oil change (NO LEAKS PRIOR) and then I get it home and it leaks oil. When I went back on both occasions they said it was not there and they didn't have anything to do with it. If the leak was there when they changed the oil why didn't they say anything? I think they do it on purpose so you bring it back and they tell you its something expensive to fix. they are crooks!

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.