Frontier Communications reviews and complaints 1
View all 363 complaintsFrontier Communications - Order
I had Fios installed on my property in June. I have repeatedly asked for them to bury the line. It is laying out surrounding my property and we all continue to trip on it. I am concerned with the snow coming in the next month or so that my husband will not see it and trip and get badly hurt. I have called and expressed my concern, I have been given dates and they continue not to show. I would cut it out but was told to be safe which leads me to think that could be dangerous. I am at the mercy now of Frontier and their terrible service for leaving this like this for 5+ months. Our neighbors next door told Frontier he would have it installed if they don't treat him like we have been treated. Well they installed his line and came right out within 2 weeks to bury it. RIGHT NEXT DOOR! I continue to get the run around. I wanted it noted that I have tried and tried and if something happens to my husband or myself or anyone for that matter on my property, you will be looking at an unfortunate lawsuit for medical bills as well as punitive damages for knowingly continue to leave it this way. I am asking one more time for it TO BE BURIED PLEASE.
Desired outcome: Line Buried Promptly
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