Long John Silver's

My son is 17 years old and has been employeed with this company for about 4 months. The shift manager Heather has been harassing my son since she been in the Penn Hills store. I spoke to this woman just last week about her derogatory remarks toward my son. Now today she mugged him in his face. My husband called the police. This behavior should not be tolerated. We tried speaking to other managers about her behavior and nothing. We will be pressing charges... You can reach me at [protected] Lenore or [protected] Alan

I have never been so disrespected by someone at a fast food restraunt like today. My boyfriend and I went to Long John Silver's in Penn Hills, PA I ordered an L1 platter with Coleslaw and French fries and also added a sweet tea that was not included with the platter. My boyfriend Tj ordered fish sandwich combo with sweet tea and beans. I paid $15.50, and received one tea. I asked the girl at the window for the other tea I ordered and she consulted with her co-worker "Heather W" who looked like a manager because of her attire. She comes back and tells me I never ordered a tea nor did I pay for one, so I said nevermind I can share the tea Tj got with him. The Heather girl clearly had attitude talking to the girl. Thatworked thewindow about me. I could hear her she was making rude gestures and was loud and really rude about it. Then I got our food mine was cold. TJ received French fries instead of the beans he ordered so I asked for the beans. The girl at the window then again asked Heather the rude girl if we could get beans. She argued with theother girl that we never ordered beans either and made a big deal about getting us the beans WE DID ORDER! I asked the girl at the window for the other girls name she told me Heather and I looked at the reciept and Heather was who took our order! This girl needs a new job she shouldn't work with people in public! She's just plain out RUDE! I never do complaints but I will make sure this girl gets told about herself. She is just disrespectful. I would like some kind of refund or free meals for the both of us. I would also like this Heather W to be told about her attitude and how to deal with customer's she obviously oblivious to how to do so!
9/1/15 7:21 pm
Ticket #2026
[protected]
Store# 31660 Penn hills, pa
cashier:Heather W