Casey's

I ordered two gluten free cheese pizzas from casey’s convenient store on 4/8/23 at 5:06pm (order #m040540408-[protected]) at the casey’s in yukon, ok, off garth brooks boulevard and got two cheese pizzas that were not gluten free 🤬 i’m no stranger to the awesome pizza from casey’s, it is amazing (usually)! I’m restricted to small gluten free pizzas because the crust is not made in-house and brought in premade in only the small round size … perfectly fine as I purchase two small cheese/taco gluten free pizzas 🍕👍🏼 … on this particular day we picked up our two large regular pizzas (one taco, one cheese) and two gluten free cheese pizzas. We got home and the moment I opened the box of my gluten-free pizza. I noticed something very, very different… it appeared to be handmade, square, fit in a large pizza box (to which it filled the box … very different than the gf pizzas I have ever gotten at casey’s), no cheese on the corners, and cheese appropriated in a perfect circle. Since we had company in town, I didn’t think hard enough to contest whether my pizza was truly gluten-free … until two hours post ingesting this said “gf pizza”. I was sicker than I have been in years 🤬 I called casey’s to inquire about their gf pizzas and was told unequivocally that casey’s gf pizza crusts are in fact premade outside the store, they are small, come in small pizza boxes, and are not hand made … which means that the gf pizzas I ordered were not gluten free at all! I realize there are individuals that are unfamiliar with the concept of gluten free, but I take great care to order from companies, and eat at establishments that recognize the inherent dangers of cross contamination … I do not have a “gluten intolerance, I have a severe case of celiac disease to which I cannot ingest gluten in any form (no matter how small) whatsoever! As you can see from the attached photos that these pizzas are in fact not gluten free at all 🤬 my husband mentioned when he picked up the pizza that the young man who was making our pizzas seemed clueless… inattentive, passive, and ignorant on the specifics of our order, and as a result of this young man’s incompetence I was deathly ill for a week! I went to the military base for treatment the next day only to leave as sick as I was when I went in as there is nothing anyone can do for a severe gluten contamination. I don’t expect compensation for my er visit as we are military and my visit didn’t cost us anything, but I want this case made known so that this doesn’t happen to anyone else. Frequently I try to order gluten free pizza from casey’s and cannot complete my order because a particular store is “out of gf crust” … which is fine as i’ll order from another store (which is what I thought I was doing - the store on 29th street was out so I ordered from the next closest store). Instead I got an imbecile who knew they were out of gf crust and proceeded to hand make my pizza with ingredients on hand that contained wheat … i’d like reimbursement for the two pizzas I purchased ($60) that we’re supposed to be gluten free and were not! I would also request that this young man be schooled on the dangers of giving someone an order specifically gluten free and the dangers that come from ingesting regular pizza crust made with wheat vs pizza crust made specifically for those of us with a true disease and not just an “allergy” … his incompetence just took my gut-recovery back to zero 🤬 people who cannot follow simple instructions that pertain to someone’s health should not be working in a food-service industry 🤬