HireRight

On January 09, 2020 a background report was requested for an employer. on January 16, 2020 the request was completed and HireRight reported my education record as Closed - Unable to Verify. They attempted to request my high school transcript from my school, although I graduated prior to 2013, meaning the actual school no longer has the record, but the school board does (record retentions). As per their investigation, they were given a turn around time of 72 business hours by the school board, but they closed the investigation prior to that timeframe. I then proceeded to submit a copy of my High School diploma by email on January 23, 2020, which was received. I also requested an OFFICIAL COPY of my entire high school transcript to be sent by expedited mail to HireRight's Tulsa, OK address directly from Broward County Public Schools. Fedex confirmed the package was sent, and received by HireRight on Tuesday 1/28/2020 at 9:21am, signed by A.Duff. On January 24, 2020 they modified my report and deemed the documents received as "Unacceptable". However, after receiving both my High School diploma AND official transcript, with dates of enrollment AND graduation date confirmed, HireRight closed and reported my education as complete but with a discrepancy on dates of enrollment. Seriously? The dates of enrollment are all clearly listed on the transcript which covers all four years of my High School studies. Dealing with HireRight has been a complete and utter nightmare. My job offer is now at stake due to HireRight's incapability to thoroughly complete their investigation and report ACCURATE information. If any reputable business is considering using HireRight, please don't. They are incompetent and make hard working and honest individuals miss out on job offers, undeservingly.