I was quoted a monthly membership fee of $20.38 and agreed to an automatic bank withdraw from my checking account. When the bank withdraw was made $52.55 was charged to my account. When I contacted the corporate office and the membership director at the Y, they refused to credit my account back the difference. They have ignored follow up emails, voice mails, etc. and have also been disrespectful and rude. I signed nothing stating authorization of a charge of $52.55.